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How do I start onboarding as an institutional user?
Find out how you can register an account here Proceed to hover on the profile menu and select Verification Once you're on the page, find Institutional verification and select the Verify institution option Note: the Institutional verification process is only available on the Web platform. Learn more on how you can check the status of your Institutional account application here.FAQBased on my company or institution type, what verification steps do I need to complete?Published on Oct 10, 2024Updated on Feb 2, 2026FAQ52What's the Spot DCA bot and how do I use it?
For example, with a 1% initial price step and a multiplier of 2, the safety orders will be placed at 1%, 3%, 7%, and so on (doubling the gap after each order). Below is how the price-step multipliers shape safety order placement in a Spot DCA Bot. Let’s look at how a Spot DCA bot distributes safety orders when you use different price-step multipliers. Suppose your initial order price is $110,609.90, the price step is set at 1%, and you allow up to five safety orders.Published on Oct 3, 2025Updated on Nov 17, 2025FAQ4Quick Guide to AI Trading Bot
Too many indicators and periods can cause the AI to "lose direction," making it difficult to make decisive decisions. Choose only those that best fit your trading logic. Clarify Timeframe Usage Logic - Tell the AI how to use different periods, such as "primarily use 15-minute candlesticks for trading signal identification, with 4-hour candlesticks to assist in confirming overall trend direction."Published on Feb 2, 2026Updated on Feb 3, 2026Product documentationTrading Signal Bot FAQs
Example of some script providers that automatically generate alert messages To ensure a smooth execution, we recommend reaching out to your script provider and seeking guidance on the steps required to use their scripts for execution on OKX.20. How many signals can I create? Live trading: up to 500 Demo trading: up to 100 Note: the figures above are for reference only and may be adjusted over time.Published on Oct 9, 2023Updated on Mar 31, 2026FAQ136How do I set up wallet release for my DEX trading wallet?
Learn how to back up your wallet's private key here. Once wallet release is complete, continue on the web to transfer your funds.How do I set up the transfer tool on my web browser?Before you begin To transfer your funds, you must first configure the transfer tool in your web browser.Published on Sep 24, 2025Updated on Nov 17, 2025FAQCrypto available for withdrawal FAQ
You can check the accessible balance for your chosen crypto and funds unavailable for withdrawal on the How much crypto can you withdraw page. Follow these steps to get there: Step 1: navigate to the withdrawal page of your chosen crypto Step 2: select See details found under the withdrawal amount input Step 3: on the Unavailable for withdrawal page, select Learn more about caculationsI want my funds immediately. How does this relate to my crypto available for withdrawal?Published on Jan 25, 2024Updated on Feb 11, 2026FAQ3,687What onboarding information is required for a Trust?
Trusts can be arranged in many ways and can specify exactly how and when the assets pass to the beneficiaries.Who are the key persons for a Trust? Grantor: The person who creates the trust, funds it with their assets, and decides how the trust will operate. The grantor is also known as the trustor, settlor, or creator. Trustee: A person or institution that manages the trust's assets for the benefit of the beneficiaries.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ113How do I safeguard my Web3 wallet from fraudsters?
Review of fraudulent tactics: Step 1: Fraudsters utilize enticement methods to prompt users to click on third-party links, redirect from the recharge entry to the wallet, and use malicious code to fill in the contract address for the token. Step 2: During the transfer operation, there will be warnings about the effect and risk of altering permissions. If the user proceeds, it leads to malicious alteration of permissions.Published on Dec 13, 2023Updated on Jan 27, 2026FAQ985How do I turn on and sync multiple charts on a screen?
Yes, you can select a different trading pair for each chart in the multi-chart view, allowing for side-by-side comparison.How many charts can I display at once? We generally support up to four charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely.Published on Aug 9, 2024Updated on Sep 10, 2025FAQ30How to prevent phishing emails?
The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording. The links don't match the official domain Hover over any link (without clicking). If the URL doesn't belong to an official OKX domain, don't open it.Published on Jun 24, 2025Updated on Dec 16, 2025FAQ3What onboarding information is required for a privately owned company?
These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?Published on Oct 13, 2023Updated on Feb 12, 2026FAQ277Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
In this article, we'll explain how we use zk-STARK to protect user privacy while proving our solvency.Before we continue, it's helpful to understand some basic ZKP terms, like Circuit, Merkle Tree, and Commitments. For beginners, there are many resources available to help you get started. For advanced users, you may refer to the MOOC Course and the academic monograph.How does zk-STARK work? We create a Merkle tree using the hash of each user's account as the leaves.Published on Oct 21, 2024Updated on Feb 11, 2026FAQ91OKX Beginner's Guide
For more information about identity verification, please find our help center guides here: A beginner's guide to identity verification How long does it take to complete my identity verification? How do I verify my identity with ID and selfie photos? How do I get my individual account verified?Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards. Check out our campaigns here.Published on Nov 10, 2025Updated on Jan 27, 2026FAQ1What's a dusting attack?
It's therefore essential to use a secure wallet and keep the details on how to access it to yourself.What's the dusting attack, and how does it work? Dusting itself doesn’t steal coins. Instead, it’s a reconnaissance step: once attackers learn that a certain person controls significant crypto, they may launch phishing, extortion, or targeted scams.How does the dust attack actually work?Published on Oct 4, 2024Updated on Mar 3, 2026FAQ13What should I do if I mistakenly withdraw crypto via the wrong network?
After you complete the above steps, you can continue withdrawing assets via the correct network on our platform.Published on Jan 21, 2025Updated on Apr 3, 2026FAQ