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What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
It can also be used if you have a high degree of confidence in the ultimate direction of a particular asset, and want the flexibility to gain better entry positions based on technical indicators, or customize the price step or volume multipliers on safety orders. By doubling your position size after each losing trade, you may recover your losses if the market eventually moves in your favor.How can Futures DCA bot help me?Published on Apr 3, 2024Updated on Jan 28, 2026FAQ81What's OKX Security Assistant?
Selecting “Minimize / mute / ignore”from the options doesn’t mean the risk is gone. Below are the best practices when it comes to handling risky situations: What the OKX Security Assistant displays when there's a riskSingle-item uninstall vs. one-click uninstall Single-item uninstall: suitable when there are only a few risk items and you want to confirm their sources one by one.Published on Jan 15, 2026Updated on Feb 13, 2026FAQ13Common scam tactics
Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,627Trading Signal Bot FAQs
Check your signalToken If you find a successfully recorded line item in Events History, you'll need to analyze details of recorded events to understand more insights into what might have gone wrong. Use this information to make necessary adjustments to your alert message. Should you need guidance on formatting your alert messages, you can find detailed specifications in the Alert Msg Specs document.Published on Oct 9, 2023Updated on Mar 31, 2026FAQ136Address type upgrade FAQ
You have the option to change the verification status and the name associated with the address through the Address Edit option. Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address.Published on Aug 26, 2025Updated on Dec 30, 2025FAQ858How do I track my assets when trading in Spot and Futures mode?
All you have to do is select the arrow next to Positions & Assets. The type of list display can be selected according to the requirementsHow do I hide assets with low balance? The filtering options have also been optimized for a more efficient user experience. Select the filter button Turn on the option to hide assets with balances of 0 - 1 USD Check on the filters that you'd like to set on your tradingFAQWhy does the number of Positions option become very large?Published on Oct 23, 2024Updated on Feb 12, 2026FAQ19What onboarding information is required for a Publicly Traded Company?
“Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control. For a publicly traded company, this also includes persons having significant control over the company’s voting rights. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll a publicly traded company need to consider for the onboarding process?Published on Oct 13, 2023Updated on Feb 12, 2026FAQ76What should I do if I forget to fill in tag/memo?
You can have the deposit/withdrawal details ready and contact our customer support immediately by starting with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot. Note: the deposit/withdrawal details include: cryptocurrency, amount, the correct tag, the incorrect tag you filled in and the hash value of the transaction.Published on Oct 15, 2024Updated on Mar 4, 2026FAQ109How do I deposit USD with a debit card?
This payment method is currently only offered to our U.S. users who have completed verification and reside in eligible states. To initiate a transfer, you'll need to add your debit card which is issued by a US bank and is not expired. Once the card deposit goes through successfully, funds will be available instantly in your OKX account and you can start trading immediately.How do I make a USD deposit with a debit card?Published on Mar 2, 2026Updated on Mar 2, 2026FAQHow do I stay safe from phishing SMS using the name OKX?
When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed. You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.Published on May 9, 2025Updated on Mar 4, 2026FAQ321How do I link an authenticator app?
You can name the account for easier identification if you have multiple accounts.Published on Aug 29, 2023Updated on Apr 4, 2026FAQ16,025What's a dusting attack?
This only works with centralized exchanges, where you have to go through identity verification to open an account. Once the attacker learns who you are, they can target you with phishing, extortion, and other crypto scams. In other words, the dust attack itself is not an attack. It's more like setting the stage for an attack — the first step in setting up a greater crypto scam.How do scammers know my wallet address? Most blockchain transaction data is publicly available.Published on Oct 4, 2024Updated on Mar 3, 2026FAQ13What should I do if my withdrawal isn't successful?
Transferred Out, with Block Confirmation When your withdrawal status shows "Transferred Out" and there's a record of the block confirming the transaction to that address, it means the withdrawal has been completed on our platform, and the assets have been sent out. Transactions that have been sent to the blockchain are irreversible and can't be retracted.Published on Oct 17, 2024Updated on Mar 29, 2026FAQ246What should I do if there is a payment due for my ACH deposit?
Please note that not all accounts will qualify to repay through this process. If you are unable to initiate a repayment for an ACH transaction due to an issue, please contact our Customer Support for further assistance.5. How will I know when my account is restored? Once your payback deposit has been cleared and we have successfully received the funds (which can take up to 5 business days), the restrictions on your account will be lifted automatically.Published on Sep 29, 2025Updated on Mar 13, 2026FAQ1How do I check on updates to my support ticket?
If your issue remains unresolved or you have a follow-up concern, please submit a new support ticket through the OKX Assistant so our team can assist you further.For logged-in Users Via the app Load your app and select Menu after you log in Proceed to select Menu Select Get help Select Get help Select Check your tickets to view all your open and closed tickets Click the Check your tickets Select the ticket you’d like to view or respond to Type your reply in the text field at the bottom of the screenPublished on Oct 17, 2025Updated on Apr 2, 2026FAQ46