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How do I display historic orders on the chart?
Below is how you can start displaying your historic orders on the chart: Select Display on the trading chart Head over to the main menu on the trading chart and select Display Select Historical Orders Tick the Historical orders option to enable it Your historical orders will appear on the chart Once the page loads up, look up the historical order Hover over the historical order to view the details of your historical trade.Published on Nov 29, 2024Updated on Sep 10, 2025417World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on Dec 19, 2025Updated on Apr 3, 2026311Trading Fee Rules FAQ
For margin trading, only the closed profit is recorded, without realized profit, so the profit when holding and after closing the position remains consistent.14. Why are the profits from historical orders and historical positions inconsistent? For futures and options trading, the realized profits in historical positions include closed profits, funding fees, and trading fees, whereas the profits from historical orders only include closed profits.Published on Mar 22, 2024Updated on Apr 4, 20261,077OKX Learn to Earn: BTC halving 2024 event rules
Historical returns are not indicative of future returns. OKX does not provide investment or asset recommendations. You are solely responsible for your investment decisions, and OKX is not responsible for any potential losses. Past performance is not indicative of future results. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance.Published on Mar 26, 2024Updated on Aug 28, 20256,676How do I turn on the order sharing feature?
Note: you can't delete trading records, deposit and withdrawal records, and P2P order records.Published on Jan 14, 2025Updated on Mar 31, 20268Why is my deposit not credited even when all information is correct?
Rest assured, assets that have already been recorded on the blockchain will not be lost. Once the network reopens for deposits, the platform will process it promptly. You can refer to the deposit page for the estimated recovery time and check back later.Published on Oct 17, 2024Updated on Feb 12, 20261,825How do I download my account statements?
Example: When you deposit or withdraw crypto from your account, it will be recorded here. To download your funding history, please follow these steps: Select Funding history from the menu bar to view your funding history Note: funding history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full funding history file.Published on Nov 6, 2024Updated on Apr 1, 202675X Layer upgrade and OKT/OKB asset handling FAQ
As part of this upgrade, OKT will be phased out and exchanged for OKB, and a one-time burn of historically repurchased and reserved OKB will be carried out. This article outlines the implementation schedule, exchange rules, and FAQs, helping you stay informed and manage your related assets.Published on Aug 13, 2025Updated on Jan 29, 202627How do I manage my tax account and documents?
Navigate to the Tax Center by entering via the Menu optionWhy does my tax form show a different date than my local records? OKX uses Coordinated Universal Time (UTC) for all tax reporting. A transaction occurring late on December 31 in the US might be recorded as January 1 UTC and will appear on the following year’s tax form.How do I update my SSN or Taxpayer ID? To ensure your forms are filed correctly, your information must be accurate.Published on Nov 4, 2025Updated on Feb 13, 2026Trading Signal Bot FAQs
The application will undergo a thorough evaluation by OKX, which will encompass an assessment of factors like reputation, historical performance, and engagement within the community. As part of the application process, you will be requested to furnish specific details. These details include: The value you intend to contribute as a signal provider. Your established track record in trading or signal provision.Published on Oct 9, 2023Updated on Mar 31, 2026136What should I do during or after a scam?
When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Save conversation records: immediately download and save the chat logs with the (suspected) scammer as a TXT file. These records may become crucial parts of subsequent investigations and evidence. Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc.Published on Mar 11, 2024Updated on Mar 4, 2026728What documents are accepted as proof of sources of funds from decentralized finance?
Transaction history from your cryptocurrency wallet(s) showing the buying and selling record of the NFTs, including the transaction details, purchase date, and price paid. Screen capture from the platform that clearly displays your profile information (for example, username and email) confirming ownership. Important details to confirm the transaction of the NFTPublished on Nov 12, 2024Updated on Feb 9, 202653What are Source of Funds (SoF) and Source of Wealth (SoW)?
Crypto mining Mining Payout Statement Shows mining rewards Mining Monitor Screenshots Must be from recognized platforms (For example: 2Miners, Nanopool) Equipment Purchase Receipt Shows ownership of mining hardware Tax Document Shows mining income claims Others Proves mining operation Sale of assets (non-digital) Brokerage Account Statement Shows the sale of securities Sale Record Shows official transaction records Legal Professional Letter Shows asset sale details (For example: Lawyer's confirmationPublished on Dec 24, 2024Updated on Apr 3, 2026740Why hasn't my withdrawal arrived in the account?
Select three dots at the top right > Select Withdrawal history to view withdrawal records for the past 90 days. On the Web: 1. Select Assets > Withdraw 2. Go to All withdrawals to view or download withdrawal records for the past year. If you need to view withdrawal records older than one year, you can download your funding history on the web. Learn more: How do I download my account statements?Published on Aug 22, 2023Updated on Apr 4, 202620,640Address type upgrade FAQ
Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade? If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry.Published on Aug 26, 2025Updated on Dec 30, 2025858