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How do I reverse my trading position with one tap?
Our One-tap reverse feature allows you to instantly flip your position (from long to short or vice versa) without having to manually close and reopen trades. This not only saves time but helps you react more strategically when momentum shifts suddenly.Why should I use one-tap reverse? React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds.Published on Jul 5, 2025Updated on Mar 19, 20269How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on Aug 17, 2023Updated on Mar 3, 20263,688What's a futures trading bot and how do you automate trades with it?
You can either set these yourself or use our backtested AI strategy. When the price moves up, the bot executes orders according to the strategy — long, short or neutral — you're following. Futures grid is just one of the powerful trading bots OKX offers. Try it yourself today to automate trades and lock in profits from futures contract price volatility. Game on!Published on Dec 26, 2023Updated on Oct 29, 202535How do I verify OKX's ownership and balance of the wallet address?
Using open source tools, you can check the balance of these addresses. For verification, you can opt to use the default RPC, a third-party RPC, or the OKLink API.Published on Sep 26, 2023Updated on Jan 26, 2026996Buy/sell/convert spread disclosure
Your order will be routed to one or more market makers, which may include an affiliated entity. At the time you receive the quote, the maximum spread — including market maker fees — will not exceed the disclosed amount in the table. Market volatility and any price movement between the time you receive the quote and the time you initiate the trade may affect the final spread. In certain cases, such as during extreme market conditions, your order may fail, and you will need to submit a new one.Published on Apr 15, 2025Updated on Mar 27, 20262How do I create passkeys? (web)
You may be asked to complete facial verification using your mobile device Once verified, you'll be prompted to add a new passkey and follow the on-screen instructions Select Reset to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up. If your account already has 10 passkeys, you'll need to remove one before adding a new one.Published on Jan 19, 2025Updated on Feb 9, 20262How do I create passkeys? (app)
Passkeys allow you to enjoy password-free login without the need for verification codes while being the most secure option to protect your account. Once the passkey feature is activated, at least one passkey must always remain linked to the account. You can reset the existing passkey or add a new one before removing any passkeys you no longer wish to keep.Published on Aug 16, 2023Updated on Mar 31, 202612,902How do I set up a recurring buy plan?
We'll notify you in the app and send you an email 3 days before and one day before execute your order if you don't have enough funds. You can deposit funds to your balance to complete your future orders.6. Why did one of my recurring buy orders fail? And what happens next? Just like one-time orders, if there might not be enough funds in your OKX account or in the payment method you selected to execute the recurring buy plan.Published on Jan 23, 2025Updated on Dec 31, 202550How do I use a physical security key to protect my account?
One-time CAPTCHA-based authentication Similar to other traditional authenticators (for example, Google Authenticator or Microsoft Authenticator), which generates time-based one-time passwords (TOTP).Published on Jan 10, 2025Updated on Feb 12, 202617,824How do I link an authenticator app?
You can name the account for easier identification if you have multiple accounts.Published on Aug 29, 2023Updated on Apr 3, 202616,021How do I track my assets when trading in Spot and Futures mode?
The new version will also show all of the user's assets, including less than 8-bit assets, while the old version will not.How to only display one of the holds or assets? After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list.Published on Oct 23, 2024Updated on Feb 12, 202619How do I register an account on OKX?
If a referral link doesn’t open, you can: ask your friend to share a QR code, or sign up directly in the app and manually enter the referral code.Check whether your information has already been used If the system indicates that your phone number or email is already registered: Try logging in using password recovery, or Contact customer support if you believe the account wasn't created by you. Note: according to platform rules, one identity document can only be linked to one OKX account.Published on May 23, 2024Updated on Mar 3, 202627,129How do I fix common issues with DEX trading wallet passkeys?
You'll need to reset your passkey if your old device is lost or you accidentally delete the passkey.4. What if I lose my passkey? If only one passkey remains, you won't be able to delete it. In this case, you must reset your Exchange passkey first. Once reset, you'll receive an email link to set up a new passkey for your DEX trading wallet. The old one will automatically become invalid. Make sure your registered email is active and able to receive emails.5.Published on Nov 4, 2025Updated on Nov 17, 20251What's OKX Security Assistant?
Below are the best practices when it comes to handling risky situations: What the OKX Security Assistant displays when there's a riskSingle-item uninstall vs. one-click uninstall Single-item uninstall: suitable when there are only a few risk items and you want to confirm their sources one by one.Published on Jan 15, 2026Updated on Feb 13, 202613Trading Signal Bot FAQs
This resource provides you with the necessary insights to effectively employ partial Take Profit strategies using the OKX Signal Bot.12. Can I use the OKX Signal Bot to do one-step reversals (i.e. long to short or short to long)? Absolutely! The OKX Signal Bot fully supports one-step reversals. You don't need to send two separate messages: one for closing an existing position and another for opening a new position in the opposite direction.Published on Oct 9, 2023Updated on Mar 31, 2026136