All
FAQ
Announcements
Product documents
What's the Spot Grid bot and how do I use it?
Grid mode: Arithmetic: maintains a consistent difference between each grid level so grid levels become (1, 1+r, 1+2r, 1+3r...). Geometric: maintains a consistent ratio between each grid level so grid levels become (1, 1*r, 1*r^2, 1+r^3...). Investment amount: this is the total amount of the selected currency the bot will use to place buy and sell orders across the grids. The maximum amount is usually the available balance in your trading account for the selected currency.Published on Oct 3, 2025Updated on Nov 17, 20257Why is my deposit locked?
Deposit locked due to P2P T+N risk control being triggered When you're buying crypto through P2P trading, our risk control system will comprehensively assess your transaction risks and impose N-day restrictions on the withdrawal and P2P sales of the equivalent amount of assets in your transaction. It's recommended that you wait patiently for N days and the system will automatically lift the restriction.2.Published on Dec 19, 2023Updated on Mar 3, 2026970How do I make a deposit? (web)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks.Published on Aug 13, 2023Updated on Apr 4, 20267,577How do I register for an OKX account?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.Published on Sep 6, 2024Updated on Dec 29, 202539What's the Spot DCA bot and how do I use it?
Example of a bot order with safety and take profit levels: Buy at 100,000 USDT with safety orders below and a take profit at 105,000 USDT Time Description t=1 The bot places 3 limit buy safety orders and a take profit limit order Note that the stop loss at the moment is 97000. Let's say the price falls to 97900 which means that 2 of the safety orders are filled. In addition, we assume that the limit order gets filled at 97900.Published on Oct 3, 2025Updated on Nov 17, 20254World Cup VIP Exclusive Gift Set FAQ
Delivery times may vary depending on merchandise production schedules and logistics conditions.FAQHow do I choose the size of my merch t-shirt? You may refer to the table below as a guide to selecting your t-shirt size:How do I claim my gift set ? You may submit your shipping information via the designated event page under My Rewards > Merch. Please follow the instructions provided therein to ensure timely shipment.How do I track the delivery of this merch?Published on Dec 19, 2025Updated on Apr 3, 2026311Why hasn't my withdrawal arrived in the account?
Select the withdrawal network which is supported by the corresponding platform in the Withdrawal network field For example, you'd like to withdraw crypto from us to Platform B. You've selected the OEC chain in our platform, but Platform B only supports the ERC20 chain. This can lead to withdrawal failure.Published on Aug 22, 2023Updated on Apr 4, 202620,636How do I unlock my deposit when the Travel Rule additional verification is required?
name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox Fill in all the necessary sender's information Under certain circumstances, you're required to select your sender's country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked3. b)Published on Aug 23, 2024Updated on Dec 4, 20255How do I register an account on OKX?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.How do I sign up using a referral code? You can sign up using either: a referral link shared by a friend, or a referral code entered during registration.Published on May 23, 2024Updated on Mar 3, 202627,143What attestation do we need to agree to when verifying as an institutional customer?
Applicant has read, understands, and agrees to be bound by OKX’s Terms of Service (hereinafter the “Terms”), and any modification or amendment thereto for as long as it uses the Services (as defined in the Terms); B. any information and/or documentation provided in connection with its application to open or maintain an account or subaccount on OKX (collectively, the “Application Documentation”) by Applicant previously or herewith is true, accurate, correct, and complete; C. any Application DocumentationPublished on Feb 5, 2024Updated on Oct 8, 2025131How to withdraw, trade and stake WLD tokens on OKX wallet?
Part A offers 2 activities for users to experience trading WLD on OKX Wallet-DEX while Part B offers 1 activity for users to experience staking on OKX Wallet-DeFi. Learn more about it here.Published on Jul 28, 2023Updated on Feb 12, 2026103Spin the wheel terms and conditions
This promotion ("Promotion") is being offered by OKCoin USA Inc. d/b/a OKX ("OKX") to eligible customers in the United States who sign up for a new account on the OKX platform (www.okx.com) through designated channels. This promotion starts on Aug 5, 2025 at 9:00pm PT and will continue until terminated by OKX (the "Promotion Period").Published on Feb 5, 2026Updated on Feb 5, 2026Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
For example: If a user's BTC token balance is A, its BTC equity is A and BTC debt is 0 If a user's ETH token balance is -B, its corresponding equity is 0 and the debt is B Next, we build a Merkle tree with these account values as leaves. The root of the tree acts as a single value representing all user balances. Each user can prove their account is part of this tree by using a Merkle Path that shows how their account connects to the root.Published on Oct 21, 2024Updated on Feb 11, 202691
Showing 1-13 of 13 articles