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What should I do if I deposit BTC less than minimum amount?
If the deposit amount is lower than the platform’s minimum deposit amount, the deposit won't be credited or refunded to the user. A notification regarding this update will appear as a pop-up on the crypto details page. Therefore, we recommend confirming the minimum deposit amount for the relevant token before making a deposit. For more details, please refer to: Why is there a minimum deposit...Published on Oct 15, 2024Updated on Feb 12, 202627What's a dusting attack?
The excess amount of crypto is of such little value it serves no purpose. You can't even use it to pay for transaction fees. Alternatively, crypto dust can be transferred to you, which is a form of a malicious attack. This is a relatively new form of attack where hackers invade the privacy of crypto owners. They do it by sending a small amount of digital currency to multiple addresses. They then track these funds to reveal who the owner of the wallet is.Is crypto dust harmful?Published on Oct 4, 2024Updated on Mar 3, 202613Where can I find the minimum deposit amount required for non-BTC?
If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.Published on Oct 16, 2024Updated on Oct 24, 202553How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on Nov 17, 20253How do I make a deposit? (app)
You can find the minimum amount, required confirmation numbers, and contract address on the Deposit page You won't receive your assets if you deposited the crypto amount less than the minimum amount. Some crypto (e.g. XRP) generates a tag/memo, usually a string of numbers. You need to enter the deposit address and tag/memo when depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.Published on Sep 1, 2024Updated on Oct 15, 202586How do I track my assets when trading in Spot and Futures mode?
The new version will also show all of the user's assets, including less than 8-bit assets, while the old version will not.How to only display one of the holds or assets? After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list.Published on Oct 23, 2024Updated on Feb 12, 202619How do I supercharge my trading with Alertatron's automated solutions?
Fast order execution: orders execute in less than a second from an alert triggering on TradingView. Powerful algorithmic orders: stop Loss and Take Profit orders can be automated at your desired targets. You can also place non-linear scaled orders, time-weighted entries, trailing orders, or run fully managed positions. Dedicated trading bots: for performance and security reasons, orders are executed on a dedicated and isolated trading engine instance.Published on Mar 28, 2024Updated on Oct 8, 20251What onboarding information is required for a privately owned financial institution?
These entities are not publicly traded and have less than 50% government ownership.Who are the key persons for a privately owned financial institution? Corporate officers: Persons with significant responsibility to control, manage, or direct the privately owned financial institution including executive officers, senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions.Published on Oct 13, 2023Updated on Sep 27, 2025139How do I make a deposit? (web)
You won't receive your assets if you deposited the crypto amount less than the minimum amount. Some crypto (for example, XRP) generates a tag/memo which is usually a string of numbers. You need to enter both the deposit address and tag/memo when you're depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.Published on Aug 13, 2023Updated on Apr 4, 20267,587Disabling cloud sync on your authenticator app
This way, if one device is lost, both your OKX account and verification codes are less likely to be compromised. Note: To better protect the assets of VIP users, if you have not bound an authenticator, the OKX app will prompt you to bind an authenticator after opening the app or logging in. The reminder will appear on the Promotion page and on the homepage, but it will only pop up once per day (daily reset at 24:00).Published on May 12, 2023Updated on Apr 2, 20264,569How to fix passkey error 50162 on Android devices
Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay. Return to OKX app and use your account normally. Optional: you can add or create a new passkey again after the deletionPublished on Dec 8, 2025Updated on Dec 26, 20251,579How do I make a crypto withdrawal? (web)
Select the withdrawal network from available options Note: normally, the system will automatically match the network to the selected address. If multiple networks are available, you need to ensure that the withdrawal network selected matches the deposit network used in other exchanges or wallets to avoid potential losses. Insert Withdrawal amount Note: the withdrawal amount should be more than the minimum amount but can't exceed the limit based on your verification level.Published on Aug 20, 2024Updated on Nov 17, 20251OKX listing mechanism
Orders are matched only after official trading begins and according to normal trading rules.Published on Apr 27, 2018Updated on Apr 2, 20267,469Do I need to pay fees for deposit and withdrawal?
Note: if your deposit amount is less than the minimum limit stated on the deposit page, your assets won’t be credited to your account. Currently, we only support the recovery of below-minimum deposits for certain crypto. If you need assistance recovering such funds, please contact customer support. Please note that additional recovery fees will apply.2. Network fees for withdrawals The actual withdrawal fee you pay may differ slightly from real-time onchain fees or fees on other platforms.Published on Jun 1, 2023Updated on Mar 16, 20265,568What onboarding information is required for a privately owned company?
Private companies are privately owned entities that are not financial institutions, not publicly traded and have less than 50% government ownership. These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?Published on Oct 13, 2023Updated on Feb 12, 2026277