All
FAQ
Announcements
Product documents
How do I set up indicators on the chart?
Set your indicator within the Indicator settings once you've selected the Indicators option Add a new Indicator and set your indicator parameters according to your preference Note: To modify an existing indicator, select the Settings (Gear) option at the top left of the chart. After defining the parameters, save your indicator by selecting Confirm to store your indicator Note: To modify an existing indicator, select the Settings (Gear) option at the top left of the chart.Published on Nov 30, 2024Updated on Sep 10, 202514OKX listing mechanism
Indicative opening price During the Call Auction period, OKX may display an indicative opening price for reference purposes. The indicative opening price may change as orders are placed, cancelled, or modified. The indicative opening price does not represent the final execution price.Published on Apr 27, 2018Updated on Mar 16, 20267,463How do I turn on and sync multiple charts on a screen?
Each chart can be set to its own timeframe, making it easy to analyze various timeframes simultaneously.Are all trading tools and indicators available in multi-chart view? Yes, you can apply indicators and tools to each chart individually, just as you would in single-chart mode.Can I adjust the layout of the charts after I’ve set them up? Yes, you can change the layout at any time by selecting a new multi-chart configuration.Published on Aug 9, 2024Updated on Sep 10, 202530How do I effectively execute a trade with precision?
Note: Indicator and line styles are synced across devices. Candlestick colors aren’t synced and need to be set separately on each device.Zoom in on your chart Enhance your chart navigation and candle viewing with the adjustable y-axis scale. This feature allows you to pinch the y-axis on the chart to zoom in, enabling you to make more precise trades.Published on Jun 21, 2024Updated on Mar 26, 202667OKX customer review reward from Sourceforge terms and conditions
Historical returns are not indicative of future returns. OKX does not provide investment or asset recommendations. You are solely responsible for your investment decisions, and OKX is not responsible for any potential losses. Past performance is not indicative of future results. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance.Published on Aug 7, 2023Updated on Oct 8, 202585What should I do if the other platform didn't receive my withdrawal?
If our platform shows that the withdrawal has been transferred out, but the other platform indicates that it hasn't arrived, these might be the reasons and how you should deal with it: Block not confirmed, please be patient: After the digital asset withdrawal is recorded on the blockchain, we recommend providing the hash value to the receiving platform for tracking.Published on Oct 18, 2024Updated on Mar 3, 2026669Why did my identity verification fail?
Submit your identity documents that meet our supported document type and Know Your Customer (KYC) requirements indicated on the page. Note: You can refer to How do I get my individual account verified for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason of identity verification? You can check your email for the failed reason and submit it again by clicking the link.Published on Aug 8, 2024Updated on Jan 2, 202640How do I start trading cryptocurrency on OKX with Smart Trading?
Signal trading: Make informed decisions based on technical analysis indicators, while still enjoying the benefits of automation. Learn how to start trading crypto with ease thanks to Smart Trading today.Published on Apr 7, 2024Updated on Oct 15, 202571Trading Signal Bot FAQs
You can send a single alert message indicating the desired direction and size of the new position, and the bot will seamlessly handle the reversal for you. For a more in-depth understanding of the specifications and a detailed example, refer to our comprehensive Alert Message Specifications guide. This guide provides a comprehensive understanding of how to efficiently perform one-step reversals using the OKX Signal Bot.13.Published on Oct 9, 2023Updated on Mar 26, 2026136How do I navigate to and customize notification settings?
In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style. Proceed to select Preferences and select Notifications from the option Select Notifications from the options under the Preferences topic Explore the list of topics for notification settings and set them according to your preference Here you can: Enable/disable system notifications (such as login reminders, order updates, or security alerts).Published on Oct 8, 2025Updated on Nov 6, 202515How do I fix errors when submitting my institutional verification?
If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all fields are filled in the correct format. Common issues arise from incorrectly formatted address or ID/Tax number fields. Complete these fields manually, avoiding any auto-fill features.Published on Oct 10, 2024Updated on Oct 8, 202560X Drops Club Terms and Conditions
Historical returns are not indicative of future returns and past performance is not indicative of future results. OKX is not responsible for any potential losses. Not all products offered in all regions and this activity may be limited or not offered in some markets. Please consult your legal/ tax/ investment professional for questions about your specific circumstances.Published on Dec 4, 2025Updated on Mar 24, 2026How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution.Published on Oct 13, 2023Updated on Feb 12, 2026136US Christmas Crypto Gift Campaign
Historical returns are not indicative of future returns and past performance is not indicative of future results. OKX is not responsible for any potential losses. Not all products are offered in all regions, and this activity may be limited or unavailable in some markets. Certain cryptocurrencies and products are not available to users located in the United States and may be restricted depending on the state in which you reside. OKX INC.Published on Dec 24, 2025Updated on Dec 24, 2025X Drops Club United States
Historical returns are not indicative of future returns and past performance is not indicative of future results. OKX is not responsible for any potential losses. Not all products offered in all regions and this activity may be limited or not offered in some markets. Please consult your legal/ tax/ investment professional for questions about your specific circumstances. 12.Published on Dec 5, 2025Updated on Mar 24, 2026