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How do I check if an email is officially from OKX via EML file?
How do I check if an email is officially from OKX via EML file? With the increase in phishing attempts where scammers impersonate official OKX email addresses, you may receive emails that appear legitimate but are actually forged.If you are unsure about an email's authenticity, you can verify it through OKX's official channels and by checking its EML file using the steps below:1. Verify the sender's email address Verify the sender's email address on okx.com.Published on Nov 24, 2025Updated on Mar 4, 202615What should I do if I mistakenly withdraw crypto via the wrong network?
After you complete the above steps, you can continue withdrawing assets via the correct network on our platform.Published on Jan 21, 2025Updated on Apr 3, 2026Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Since two different polynomials with D degree will share at most D points, an example polynomial pair with a valid polynomial (which satisfies the above constraints) and a fake polynomial with D degree (which does not satisfy the above constraints) will share at most D points. That means a fake polynomial has a chance of to pass a random sampling inspection. If we do the sampling inspection n times, the chance will decrease to .Published on May 10, 2023Updated on Sep 8, 2025179How do I deposit USD with a debit card?
On the app Open your OKX app, select Transfer, then Deposit Select Deposit from the pop-up menu Select US Dollar Select US Dollar from the list Select Debit card and click Next Proceed with Next once you've selected the Debit card option Select Add card. You can skip this step if you have already added a card.Published on Mar 2, 2026Updated on Mar 2, 2026What attestation do we need to agree to when verifying as an institutional customer?
hereinafter the “Terms”), and any modification or amendment thereto for as long as it uses the Services (as defined in the Terms); B. any information and/or documentation provided in connection with its application to open or maintain an account or subaccount on OKX (collectively, the “Application Documentation”) by Applicant previously or herewith is true, accurate, correct, and complete; C. any Application Documentation provided by Applicant hereafter will be true, accurate, correct, and complete; D.Published on Feb 5, 2024Updated on Oct 8, 2025131What is Proof of Reserves (PoR) user snapshot data?
= - 0 ETH + 9.99 ETH - 0 ETH - 0.0283 ETH = 9.9617 ETH USDT: Isolated position margin(margin trading) = 0 USDT Margin trading position assets = 0 USDT Margin trading position liabilities = 10,872.4 USDT Margin trading unrealized profit and loss = 0 USDT D-value = -0 USDT + 0 USDT – 10,872.4 USDT – 0 USDT = -10,872.4 USDC Audit Details Page - Detailed fields of Trading account ETH : Balance = cross account balance + isolated position margin(except isolated margin trading) = 15 ETH + 0 = 15 ETH MarginPublished on Jan 20, 2023Updated on Apr 3, 2026494How do I buy crypto with debit cards?
This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.7. My card transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made.Published on Sep 13, 2024Updated on Feb 19, 20265OKX listing mechanism
Introduction To support orderly market openings and fair price formation, OKX applies different listing mechanisms when opening trading for new spot pairs. The applicable mechanism will be announced in advance based on the characteristics of the asset.The listing mechanisms supported on OKX include: Call Auction Pre-open Call AuctionWhat is a Call Auction?Published on Apr 27, 2018Updated on Apr 2, 20267,469How do I download my account statements?
Select Order history to view your order history Select Download to enter the Download order history page Select Download to enter the Download order history page Select your preferred date range, then select Export Note: VIP users can download statements from February 2021 onwards. Select Export after selecting your preferred date Once the statement is ready, you can select Download to download the statement Note: the statement might take some time to generate.Published on Nov 6, 2024Updated on Apr 1, 202674How do I check my deposit progress?
You can download data for the past 6 months, the past year, or a custom time period, with data available from February 2021 onwards. For detailed instructions, please refer to How do I download my account statements? The deposit page displays the number of block confirmations required for deposits and withdrawals. If the number of confirmations is below the withdrawal requirement, the relevant assets will be temporarily unavailable for withdrawal or P2P trading.Published on Aug 13, 2023Updated on Apr 4, 20268,814Spin the wheel terms and conditions
This promotion ("Promotion") is being offered by OKCoin USA Inc. d/b/a OKX ("OKX") to eligible customers in the United States who sign up for a new account on the OKX platform (www.okx.com) through designated channels. This promotion starts on Aug 5, 2025 at 9:00pm PT and will continue until terminated by OKX (the "Promotion Period").Published on Feb 5, 2026Updated on Feb 5, 2026What's OKX Convert?
Aside from this restriction, any crypto pair that has a spot trading market can be converted via Convert. You can view the full list of supported assets here.5. What's the minimum and maximum amount I can convert into a single transaction? The minimum limit is close to 0, allowing you to convert any small balance at a low threshold. The maximum limit depends on the specific crypto. You can insert an amount and select Convert for a preview.Published on Apr 1, 2026Updated on Apr 1, 2026What's OKX Convert?
Aside from this restriction, any crypto pair that has a spot trading market can be converted via Convert. You can view the full list of supported assets here.5. What's the minimum and maximum amount I can convert into a single transaction? The minimum limit is close to 0, allowing you to convert any small balance at a low threshold. The maximum limit depends on the specific crypto. You can insert an amount and select Convert for a preview.Published on Sep 27, 2023Updated on Apr 1, 20262,161How do I buy crypto with my cash balance?
To add cash to your balance, you need to make a deposit to your OKX account via bank transfer or any other payment methods available to deposit cash. You can learn more about depositing and withdrawing cash.Getting started Login to your account.Published on Jan 21, 2025Updated on Dec 5, 2025How do I navigate to and customize notification settings?
Below are the steps to navigate and customize your notifications according to your preference: Load your app and select Menu Enter into the profile section via Menu Select your Profile and settings in the top menu to load User Center Enter the User Center section Select Preferences. In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style.Published on Oct 8, 2025Updated on Nov 6, 202515