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Coming soon: Monetise your Livestreams
Dear Orbiter, Orbit platform rewards will be launching soon. Stay tuned for the latest updates!Published on Jan 19, 2026Updated on Mar 9, 2026Product documentationHow to monetize your groups on Orbit
Build a premium community around your expertise and earn recurring membership fees and trade commissions. Create premium groups Create a new group and choose a premium group. Charge a monthly or annual membership fee for group access. Create a new group and choose a premium group.Published on Jan 19, 2026Updated on Mar 6, 2026Product documentationKnow Your Business (KYB) FAQ
Once the KYB process has started, OKX will cross-reference your institution’s information and documentation in order to understand the nature of the intended relationship and verify the true identity of your institution and any key persons. Learn more about the beneficial ownership of your institution here.Published on Jan 29, 2025Updated on Sep 27, 2025FAQ30Coming soon: Monetize your posts on Orbit
Dear Orbiter, Orbit platform rewards will be launching soon. Stay tuned for the latest updates!Published on Jan 19, 2026Updated on Mar 4, 2026Product documentationDisabling cloud sync on your authenticator app
This means that if your third-party account (e.g., Google account, Microsoft account) is logged in on another device, you can view the verification codes from that account’s Authenticator on the other device. If cloud sync is enabled, and your third-party account (e.g., Google or Microsoft) is compromised or lost, a hacker could also gain access to the verification codes in your Authenticator, posing a security risk.Published on May 12, 2023Updated on Apr 2, 2026FAQ4,562How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on Nov 28, 2024Updated on Sep 10, 2025FAQ12Get started with Orbit livestream
Start streaming from your external streaming service.End your livestream When you are done streaming, you can end your livestream on OKX or your external streaming service. Select the End stream button above the streaming window. The end stream button can be found above the streaming window. Note: If you end your livestream on your external streaming service, it will only pause your livestream on Orbit. At any time, if your livestream is paused for 10 minutes, it will automatically end.Published on Jan 5, 2026Updated on Jan 29, 2026Product documentationHow do I withdraw USD with Bank transfer (ACH)?
via our trusted partner, Plaid, which securely connects your bank account to OKX, making it easy to fund your account Select Bank transfer (ACH) option to begin a cash withdrawal Select Continue to add your account via Plaid After linking your account, you'll see the success page below confirming that your account has been added Successfully added your account with OKX via Plaid Input your preferred amount, then select Preview Input your withdrawal amount and select preview withdrawal Review thePublished on Feb 4, 2025Updated on Feb 18, 2026FAQ11How do I add my emergency contact?
Set the inactivity period and your response time Review the information and make your confirmation. Review your emergency contact before you confirming it Once your emergency contact is successfully saved, you can always come back to update your emergency contact. This is how your emergency contact appears, and you can always make an update to itWeb Log in on the website > Go to your profile icon > Security > Emergency contact > Add.Published on Jul 24, 2025Updated on Feb 12, 2026FAQ257How do I deposit USD with U.S. Domestic wire transfer?
A deposit which has been received in excess of your remaining limit will be returned to your bank and this may result in additional charges from your bank. We may also charge you a fee to return the deposit to your bank.5. What happens if I send an amount which is below the minimum limit? A deposit which has been received below the minimum limit will be returned to your bank and this may result in additional charges from your bank.Published on Feb 5, 2025Updated on Feb 12, 2026FAQ9How do I deposit USD with a debit card?
Provide your card details to add your debit card, then select Next Provide your billing address, then select Next Complete the debit card verification process Note: you'll have 60 minutes to complete your debit card verification before completing your order.Published on Mar 2, 2026Updated on Mar 2, 2026FAQHow do I buy crypto with debit cards?
You can skip this step if you have already added a card Provide your card details to add your debit card, then select Next Provide your billing address, then select Next Complete the debit card verification process Note: you'll have 60 minutes to complete your debit card verification before completing your order.Published on Sep 13, 2024Updated on Feb 19, 2026FAQ5How do I unlock my deposit when the Travel Rule additional verification is required?
Select your deposit source to verify and unlock your deposit You can unlock your deposit depending on where it originated: Select where your deposit is from to verify the deposit3. a) Select Exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox Fill in all the necessaryPublished on Aug 23, 2024Updated on Dec 4, 2025FAQ5How do I link an authenticator app?
(Optional) For enhanced security, you may disabling cloud sync on your authenticator app Note: make sure to securely store your private key during setup. If you change or lose your phone, you may not be able to log in without it. For your security, withdrawals or P2P trading will be disabled for 24 hours after your authenticator app is reset.Published on Aug 29, 2023Updated on Apr 3, 2026FAQ16,016How do I check on updates to my support ticket?
Each email includes a unique link that allows you to view your ticket. Click on the link (the ticket number) to access your ticket directly. Example: “Your support ticket 12345 has been updated.” The link is securely tied to your email address. You'll be prompted to verify your email before proceeding. Request to send code to your email for verification process Fill in the code that you received once this page appears Once the Ticket details page opens, review the latest updates from our team.Published on Oct 17, 2025Updated on Apr 2, 2026FAQ45