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Coming soon: Monetise your Livestreams
Dear Orbiter, Orbit platform rewards will be launching soon. Stay tuned for the latest updates!Published on Jan 19, 2026Updated on Mar 9, 2026Product documentationHow to monetize your groups on Orbit
Build a premium community around your expertise and earn recurring membership fees and trade commissions. Create premium groups Create a new group and choose a premium group. Charge a monthly or annual membership fee for group access. Create a new group and choose a premium group.Published on Jan 19, 2026Updated on Mar 6, 2026Product documentationKnow Your Business (KYB) FAQ
KYB is a critical component of OKX’s Know Your Customer (KYC) measures and helps mitigate risks posed by financial crime, such as money laundering, fraud, and the financing of terrorism.What's the KYB process? The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information).Published on Jan 29, 2025Updated on Sep 27, 2025FAQ30How can you protect yourself from a phishing attack?
How can you prevent phishing attacks? Don't click on unknown links and log in to unsafe websites to avoid account and password disclosure and asset losses. For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,689Coming soon: Monetize your posts on Orbit
Dear Orbiter, Orbit platform rewards will be launching soon. Stay tuned for the latest updates!Published on Jan 19, 2026Updated on Mar 4, 2026Product documentationDisabling cloud sync on your authenticator app
Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default. Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off.Published on May 12, 2023Updated on Apr 2, 2026FAQ4,572What's a futures trading bot and how do you automate trades with it?
selected Select the trading pair at the top left of the screen and choose a futures contract you want to trade Several futures contracts are available for you to explore Take a good look at the list and select your tokenHow do I strategize futures grid AI strategy?Published on Dec 26, 2023Updated on Oct 29, 2025FAQ35What are Source of Funds (SoF) and Source of Wealth (SoW)?
Notes: If you have multiple sources of funds, please select the one that is recent and primary for your deposit. If you use your own funds to purchase crypto from another person, you should provide SoF of your own funds. Do not submit information about someone else’s assets or screenshots of your account deposits.Published on Dec 24, 2024Updated on Apr 3, 2026FAQ740How do I get started with On-chain Earn?
You can check your order details to see how long it'll take for your crypto to land back in your portfolio.Published on Jul 14, 2025Updated on Nov 19, 2025FAQ6How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on Sep 10, 2025FAQ12Why is my deposit/withdrawal suspended?
If you have crypto that has been delisted from our platform in your account, we recommend you to withdraw it as soon as possible since it's no longer tradable on our platform.Mainnet migration (Deposit/withdrawal suspension) The project team takes care of mainnet migration. Once it's completed, there will be an announcement on the website that you can refer to. What's a mainnet migration?Published on Aug 31, 2023Updated on Jan 26, 2026FAQ989Why hasn't my deposit been credited?
Make sure the deposit contract address is supported by the corresponding platformBlockchain reward deposits The profit from mining can only be deposited into your wallet. You can only deposit the rewards into our account once it is deposited into your wallet, as we don't support blockchain reward deposits.Combined deposits When you want to do a deposit, make sure you submit only one deposit request each time.Published on Sep 1, 2023Updated on Apr 3, 2026FAQ13,739How do I safeguard my Web3 wallet from fraudsters?
Securely back up your wallet's mnemonic phrase and private key. Avoid taking screenshots as internet-connected devices may pose a risk of data leakage We recommend that you manually transcribe the mnemonic phrase and store it in a secured location.Published on Dec 13, 2023Updated on Jan 27, 2026FAQ986How do I buy crypto with debit cards?
After completing your buy order, you will see a debit authorisation on your card and you will receive your crypto in your assets You can select Review details to view your order history or select Back to home to your homepageFAQ1. What cards can I use? You can use Visa or Mastercard cards. At this time, we only support debit cards in the US.2. What are the fees? Fees may vary depending on the country of residence you belong to. Currency Fees USD 2.49%3. How do I verify my US debit card?Published on Sep 13, 2024Updated on Feb 19, 2026FAQ5How do I set up a recurring buy plan?
From there, you can edit your plan and, if needed, you can pause, resume, or cancel your plan. How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4. Where can I view my past orders for recurring buy plan? You can view past orders from your transaction history. Once you create a recurring plan, we'll execute your orders on your set schedule, and each order will appear separately in your transaction history.5.Published on Jan 23, 2025Updated on Dec 31, 2025FAQ50