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Scan to Pay FAQ
Scan to Pay is a new feature within Pay that allows OKX Singapore users to pay merchants instantly using Digital Payment Tokens (for example, stablecoins) by scanning a GrabPay merchant's QR code. When you scan a GrabPay merchant’s QR code, you're paying merchants using your stablecoins (for example, USDG, USDT or USDC) from your Pay account directly. Merchants, in turn, receive Singapore Dollars (SGD).Published on 16 Sept 2025Updated on 12 Feb 2026FAQ1Pay Account FAQ
What's a Pay account? A fully integrated Web3 smart wallet with password-free access, Pay account allows you to quickly and seamlessly send and receive crypto across several Ethereum-compatible networks. For added security, it also includes a recovery feature to ensure you don't get locked out of your assets.Published on 16 Sept 2025Updated on 3 Dec 2025FAQGoogle Pay – Additional Terms
No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on 8 Aug 2025Updated on 3 Oct 2025FAQ11Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on 8 Aug 2025Updated on 3 Oct 2025FAQ10OKX P2P supports trading with Liberian Dollar (LRD) and Ethiopian Birr (ETB)
We're thrilled to announce that you can start buying and selling crypto with Liberian Dollar (LRD) and Ethiopian Birr (ETB) on the OKX P2P marketplace from January 11, 2024, 15:00 (UTC+8) onwards. Available trading pairs: USDT/LRD, ETH/LRD, BTC/LRD, and USDC/LRD. USDT/ETB, ETH/ETB, BTC/ETB, and USDC/ETB. Want to learn more about P2P trading? How do I buy crypto on OKX P2P Trading? How to post advertisements? How do I sell crypto on OKX P2P Trading? Regards, OKX team January 11, 2023 (UTC)Published on 11 Jan 2024Updated on 17 Nov 2025AnnouncementsPayPal will no longer be supported as a payment method
Affected Fiat Currency:CHF,CZK,DKK,EUR,GBP,HKD,HUF,ILS,JPY,MXN,NOK,NZD,PHP,PLN,RUB,SEK,THB,TWD,USD You will no longer be able to pay for your P2P orders via PayPal after the deadline. All Advertisers who have PayPal listed as a payment method should remove it from their ads before May 16, 2023, 17:00 (HKT).Published on 16 May 2023Updated on 17 Nov 2025AnnouncementsWhy is Pay moving to Simple mode?
As part of this update: Pay mode is no longer available in Singapore Pay now supports USDG, USDT, and USDC on X Layer only Token conversion isn't availableWhy did we make this change? Simple Pay reduces complexity and makes it easier to use Pay for everyday transactions. We’ll continue expanding features over time. Learn more about what Pay is all about here.Published on 27 Jan 2026Updated on 28 Jan 2026FAQ4OKX Launches PAY, DGD, GNT
Dear Valued Customers, We are launching PAY, DGD, GNT soon, please take note of the following go-live schedules: 1. PAY, DGD, GNT deposit - 16:00 Dec 1, 2017 (Beijing time) 2. PAY, DGD, GNT spot trading - 20:00 Dec 1, 2017 (Beijing time) As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades. As always, OKX will do all it takes to provide you with the best products and services. OKX December 1, 2017Published on 1 Dec 2017Updated on 17 Nov 2025AnnouncementsHow do I submit my proof of address (POA)?
What should I do? In this case, we recommend contacting our customer support as soon as possible to explain your situation. We will provide a customized solution based on your specific circumstances. I have moved and cannot provide proof for the address shown on my ID. What should I do? You may provide Proof of Address for your current residence. It does not need to match the address on your ID. Can a mobile phone bill or invoice be used as Proof of Address?Published on 5 Sept 2023Updated on 12 Feb 2026FAQ853Copy trading FAQ
What fees do I need to pay when copying trades using copy trading? Trading fees will be the same as the regular fees for your trading tier. No other transaction fees are charged, but you'll pay a profit share.4. How is my copy trading income shared between me and the lead trader? 8%-13% of profits made by traders from copy trading will be shared with lead traders based on lead traders' respective profit sharing levels.Published on 15 Sept 2023Updated on 4 Mar 2026FAQ686How do I level up my trades with Mizar?
That means users pay fees based on their trading volume. Additionally, users share part of their profits when copy-trading other users. Mizar users are part of a STAR system, a tiered system where fees are discounted based on your average 30 days volume or amount of $MZR (Mizar’s utility token) staked.FAQ1. Do I get a free trial on Mizar? Yes, you don't have to pay any upfront payments or monthly subscription fees on Mizar.Published on 28 Mar 2024Updated on 2 Jan 2026FAQ5What's a dusting attack?
Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?Published on 4 Oct 2024Updated on 3 Mar 2026FAQ13How do I activate my Pay?
Learn more about Pay Passkey here.Published on 16 Sept 2025Updated on 28 Jan 2026FAQOKX x McLaren NFT Sweepstakes Terms & Conditions
Virtual Driver Briefing: This prize includes a virtual driver meet-and-greet via Zoom, which will be available for the winner in 2024 season at a date suitable for both the winner and driver. This prize must be used in 2024 or the winner will automatically forfeit it.Published on 25 Apr 2024Updated on 8 Sept 2025FAQ607TrueUSD (TUSD), USD//Coin (USDC), Gemini Dollar (GUSD), and Paxos Standard Token (PAX) Now Available
Dear valued customers, We are pleased to announce that TrueUSD (TUSD), USD//Coin (USDC), Gemini Dollar (GUSD), and Paxos Standard Token (PAX) are now listed on OKX. Please take note of the following go-live schedule: 1. TUSD, USDC, GUSD, PAX deposit - 17:00, Oct 15 (HKT) 2. TUSD/BTC, USDC/BTC, GUSD/BTC, PAX/BTC spot trading - 14:00, Oct 16 (HKT) 3. TUSD/USDT, USDC/USDT, GUSD/USDT, PAX/USDT spot trading - 14:00, Oct 16 (HKT) 4.Published on 15 Oct 2018Updated on 17 Nov 2025Announcements