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OKX launches Trading Account Auto Earn: grow your funds steadily while maintaining trading flexibility.
Note that while Auto-earn is on, you can’t transfer or withdraw funds eligible for auto earn. Trading is not effected when trading account auto earn is enabled For detailed rules, please refer to Introduction to Trading Account Auto Earn and Its Rules. To enable Auto-Earn or view historical earnings data, go to the asset tab on the trading page or the trading account asset page. OKX team August 15, 2025Published on 15 Aug 2025Updated on 17 Nov 2025AnnouncementsHow do I change my phone number?
Select Send code in both the New phone SMS verification and Current phone SMS verification fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on 7 Sept 2023Updated on 12 Mar 2026FAQ14,386How do I change my phone number?
Select Send code in both the SMS code from new phone number and SMS code from current phone number fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on 7 Sept 2023Updated on 3 Nov 2025FAQ1How do I add OKX widget on my phone?
You may choose to add the widget on any home screen page or on the widget page (Swipe right from homescreen, it requires you to unlock the phone to perform the add action). Your device needs to be on iOS 14 or above. Long press on homescreen > Select Edit > Add Widget Search OKX Select the preferred widget type and select Add Widget OKX widget is ready to be added at the Add Widget button Drag and drop the widget to the desired position, then select DoneHow do I add lock screen widget?Published on 15 Aug 2023Updated on 1 Apr 2026FAQ5,865How do I migrate my email address or phone number to another account? (web)
What's self-migrating email address or phone number? It's a new feature that allows you to migrate your email address or phone number from a different account to your current account. Your current account remains active while the other account will be closed. Example: if you've an unverified account (Account A) and a verified account (Account B), you can migrate Account A into B. After migration, Account A will be closed and account B will remain as the primary account.Published on 22 Aug 2023Updated on 1 Apr 2026FAQ385How do I migrate my email address or phone number to another account? (app)
What's self-migrating email address or phone number? It's a new feature that allows you to migrate your email address or phone number from a different account to your current account. Your current account remains active while the other account will be closed. This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account.Published on 22 Aug 2023Updated on 9 Feb 2026FAQ592What can I do if my device is running in an unsafe environment?
Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead. If suspicious applications are running on your device, scanning and removing malware is recommended.Published on 19 Jan 2023Updated on 12 Feb 2026FAQ298How do I change my login password?
Make sure the message wasn't blocked or filtered by your phone or carrier.Page is unresponsive or “Next” can’t be clicked This's usually caused by network delay or a temporary system issue. Refresh the page or try again later.Can’t receive verification codes (phone, email, or authenticator) If you can’t receive verification codes, or your phone number, email, or authenticator app is no longer available, see these articles: How do I reset Two-factor authentication (2FA)?Published on 22 Aug 2023Updated on 4 Mar 2026FAQ19,583I haven't received the SMS code
Number portability issues: If you recently switched carriers while keeping the same phone number, delivery issues may occur. Please inform customer support for further assistance. If you still don’t receive any messages, follow the steps below to use another authentication method.On the app Select Didn't receive anything?Published on 16 Aug 2023Updated on 30 Mar 2026FAQ32,662How do I withdraw SGD with bank transfer?
and Singtel Dash will display the linked mobile phone number as the withdrawal account number. Please make sure you are withdrawing to the latest phone number that is linked to your paylah! and Sintel Dash. Withdrawals made to the old phone number after you have updated your linked number of Paylah will result in sending money to the wrong recipients.Published on 6 Nov 2024Updated on 23 Dec 2025FAQ4How can I troubleshoot web or app issues?
If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.Published on 11 Feb 2026Updated on 4 Mar 2026FAQ6How do I protect my account from Trojan horse takeovers?
Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on 30 May 2025Updated on 5 Feb 2026FAQ11How do I start trading cryptocurrency on OKX with Smart Trading?
Alternatively, you can use your phone number in place of an email address by selecting Sign up with phone. Select Sign up to start your journey on our platform After entering the details, select Sign up and you'll be prompted to verify your email address or phone number using a code sent by us. This code is valid for 30 minutes — after which it'll expire, requiring you to repeat the process.Published on 7 Apr 2024Updated on 15 Oct 2025FAQ71Why is my OKX app not working?
Some typical reasons include: Running an outdated app version Using an unsupported operating system version Device memory overload from background apps Temporary bugs or system conflicts Android users may also encounter cache corruption, while iOS users sometimes experience issues after OS updates.How do I fix my OKX app that won’t open? Try these troubleshooting steps in order:1. Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet.Published on 16 Mar 2026Updated on 31 Mar 2026FAQ2OKX lists DAO Maker's native asset, DAO, for spot trading
Asset name: DAO Maker Ticker: DAO Market capitalization: $149,811,075 Total supply: 307,630,028 Circulating supply: 19,613,365 To celebrate the launch of DAO Maker, we will be giving away Tesla Model Y,10 iPhone 12 phones and $40,000 DAO to community members who deposit or trade on OKX.Published on 14 Apr 2021Updated on 17 Nov 2025Announcements