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How do I reverse my trading position with one tap?
React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds. The One-tap reverse feature lets you adapt immediately by flipping your position with a single action. Preserve position sizing: the reverse function automatically opens a new position with the same size and leverage settings as your previous one. No need to recalculate or reconfigure your order parameters.Published on 5 Jul 2025Updated on 19 Mar 20269OKX NFT FAQ
If someone makes a higher offer than the current bid, the precious one will get canceled and can't be restored. On top of that, people need to make a deposit when they make offers on CryptoPunks, and they'll get the money back if their offers get canceled. Lastly, when you have the highest offer on CryptoPunk, you can also buy it directly instead, and your previous bid will get canceled automatically.6. Does OKX NFT Marketplace support ERC-1155? Yes, it does.Published on 5 Jan 2023Updated on 27 Jan 2026541Why is my accessible balance lower than my funds unavailable for withdrawal?
Your accessible balance and funds under the unavailable for withdrawal portion are calculated differently, which can result in the former being lower than the latter. The value of your accessible balance changes with the fluctuation of crypto value and trading activities. However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It...Published on 13 May 2024Updated on 3 Apr 2026342How do I manage my assets in my OKX wallet? (app)
For step-by-step instructions, see: How do I manage my wallet?Published on 25 Sept 2023Updated on 12 Mar 202617,581How do I manage my assets in my OKX wallet? (web)
Getting Started OKX Wallet is a non-custodial and decentralized multi-chain wallet that provides one-stop asset management, secure storage, transfer, and other functions for all users. OKX Wallet helps you to manage your assets across multi-network (e.g. Bitcoin and Ethereum) and numerous devices (e.g. iOS, Android, and web extension) by generating an on-chain identity with a seed phrase more...Published on 22 Aug 2023Updated on 3 Mar 2026420Why is my deposit locked?
Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3. Deposit and other features frozen due to incomplete assessments In some regions, you may be required to complete additional questionnaires or assessments before you can access all OKX features, including deposits. Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed.Published on 19 Dec 2023Updated on 3 Mar 2026970Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on 16 Mar 2026Updated on 31 Mar 20262Why is my deposit/withdrawal suspended?
A deposit/withdrawal suspension can be caused by a variety of factors, such as a mainnet upgrade, wallet maintenance/upgrade, or a hard fork. The timeline for resuming service will depend on the situation, so please be patient or contact the project team for assistance. Below are some of the common reasons for a deposit/withdrawal suspension:Wallet maintenance/upgrade (Deposit/withdrawal...Published on 31 Aug 2023Updated on 26 Jan 2026989How do I convert my crypto?
Open your OKX app, select Trade > Convert Open Convert page Select the available crypto in Convert from/to sections Insert the amount and select Preview to check the order details Select Convert to complete your order Select Convert within 10 seconds to complete your order Note: Only supported cryptos for Convert will be shown. The conversion rate is updated every 10 seconds to ensure you're...Published on 3 Sept 2024Updated on 9 Feb 20261,318Why hasn’t my deposit arrived yet?
A number of other reasons could be at play, however, and it's important to know them if you want to manage your own crypto safely.What are the reasons why my deposit hasn't arrived yet? Delayed blockchain confirmation: if you don’t see your crypto deposit, you may need to wait for the sufficient number of blocks to be confirmed first. Incorrect network or address: ensure that your crypto has been deposited to the proper blockchain network and receiving address.Published on 27 Mar 2024Updated on 12 Sept 2025309How do I change my email?
Self-service tool For quick access, click the button below:On the app Open the OKX app, and go to User Center Open User Center page Select Profile and Settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email...Published on 6 Sept 2023Updated on 9 Feb 20264,065Why did my identity verification fail?
For more details, please refer to: How can I transfer my account if my ID card is occupied? Notes: OKX User Agreement clearly states that users are not allowed to register multiple accounts for any purpose. This rule applies to all verification methods. The platform conducts periodic reviews, and any violations may result in restrictions on the related accounts. Invalid Document Expiry Date Make sure that the ID isn't expired.Published on 5 Sept 2023Updated on 4 Apr 202611,523Why hasn't my deposit been credited?
Important Notice: Due to a platform system upgrade, some deposit addresses were updated on March 27, 2025. Before transferring any assets, please check the latest deposit address and supported network on the OKX deposit page. If you've used an OKX deposit address before, don't worry. Previously used deposit addresses will remain valid for a short period of time, and deposits sent to old addresses...Published on 1 Sept 2023Updated on 3 Apr 202613,736Why hasn't my withdrawal arrived in the account?
The withdrawal process typically goes through the following four stages: Withdrawal Application > Pending > In Progress > SentHow do I check my withdrawal status? You can check the current status of your withdrawal on the withdrawal details page. Each stage reflects a different step in the processing flow, from request submission to the assets being successfully transferred. On the App: 1. Select Assets > Withdraw > Withdraw crypto 2.Published on 22 Aug 2023Updated on 4 Apr 202620,632How to claim my RL OKXclusive Pass?
[2] Click Claim for free [3] Click Submit details, and enter your personal info to submit [4] RL OKXclusive Pass will appear in your wallet in a minute [5] Go back to home > Click My assets > NFTs to view your OKXclusive Pass Terms and Conditions Rolling Loud Music Festival Promotion Mint a Rolling Loud NFT on OKX Wallet and get an exclusive NFT that unlocks access to the Rolling Loud Music Festival and other perks. It is free, create a wallet, verify age, and claim the ticket.Published on 5 Apr 2023Updated on 12 Sept 202538