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How do I submit my proof of address (POA)?
Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name.Published on Sep 5, 2023Updated on Feb 23, 2026FAQ4Pay Account FAQ
What's a Pay account? A fully integrated Web3 smart wallet with password-free access, Pay account allows you to quickly and seamlessly send and receive crypto across several Ethereum-compatible networks. For added security, it also includes a recovery feature to ensure you don't get locked out of your assets.Published on Jan 22, 2026Updated on Jan 22, 2026FAQ1Google Pay – Additional Terms
No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on Aug 8, 2025Updated on Oct 3, 2025FAQ11Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on Aug 8, 2025Updated on Oct 3, 2025FAQ10OKX P2P supports trading with Liberian Dollar (LRD) and Ethiopian Birr (ETB)
We're thrilled to announce that you can start buying and selling crypto with Liberian Dollar (LRD) and Ethiopian Birr (ETB) on the OKX P2P marketplace from January 11, 2024, 15:00 (UTC+8) onwards. Available trading pairs: USDT/LRD, ETH/LRD, BTC/LRD, and USDC/LRD. USDT/ETB, ETH/ETB, BTC/ETB, and USDC/ETB. Want to learn more about P2P trading? How do I buy crypto on OKX P2P Trading? How to post advertisements? How do I sell crypto on OKX P2P Trading? Regards, OKX team January 11, 2023 (UTC)Published on Jan 11, 2024Updated on Nov 17, 2025AnnouncementsHow do I dollar-cost average at OKX with DCA trading bots?
Unlike other trading bots that involve complicated interfaces, it’s easy to dollar-cost average (DCA) into BTC or other crypto assets with us.What's Dollar Cost Averaging (DCA)? DCA, or Dollar Cost Averaging, is a simple trading strategy that helps you build or unwind a position while minimizing market risks. This strategy spreads out orders at regular intervals over time, so your position is less affected by market timing.Published on Oct 6, 2023Updated on Nov 17, 2025FAQ24OKX to support UXLINK crypto migration
Please pay attention when depositing to avoid any losses.For any inquiries, please feel free to contact us via the support center or connect with us on any platform of your choice. OKX team September 29, 2025Published on Sep 29, 2025Updated on Nov 17, 2025AnnouncementsPayPal will no longer be supported as a payment method
Affected Fiat Currency:CHF,CZK,DKK,EUR,GBP,HKD,HUF,ILS,JPY,MXN,NOK,NZD,PHP,PLN,RUB,SEK,THB,TWD,USD You will no longer be able to pay for your P2P orders via PayPal after the deadline. All Advertisers who have PayPal listed as a payment method should remove it from their ads before May 16, 2023, 17:00 (HKT).Published on May 16, 2023Updated on Nov 17, 2025AnnouncementsOKX Launches PAY, DGD, GNT
Dear Valued Customers, We are launching PAY, DGD, GNT soon, please take note of the following go-live schedules: 1. PAY, DGD, GNT deposit - 16:00 Dec 1, 2017 (Beijing time) 2. PAY, DGD, GNT spot trading - 20:00 Dec 1, 2017 (Beijing time) As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades. As always, OKX will do all it takes to provide you with the best products and services. OKX December 1, 2017Published on Dec 1, 2017Updated on Nov 17, 2025AnnouncementsHow do I level up my trades with Mizar?
That means users pay fees based on their trading volume. Additionally, users share part of their profits when copy-trading other users. Mizar users are part of a STAR system, a tiered system where fees are discounted based on your average 30 days volume or amount of $MZR (Mizar’s utility token) staked.FAQ1. Do I get a free trial on Mizar? Yes, you don't have to pay any upfront payments or monthly subscription fees on Mizar.Published on Mar 28, 2024Updated on Jan 2, 2026FAQ5What's a dusting attack?
Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?Published on Oct 4, 2024Updated on Mar 3, 2026FAQ13OKX x McLaren NFT Sweepstakes Terms & Conditions
Virtual Driver Briefing: This prize includes a virtual driver meet-and-greet via Zoom, which will be available for the winner in 2024 season at a date suitable for both the winner and driver. This prize must be used in 2024 or the winner will automatically forfeit it.Published on Apr 25, 2024Updated on Sep 8, 2025FAQ607TrueUSD (TUSD), USD//Coin (USDC), Gemini Dollar (GUSD), and Paxos Standard Token (PAX) Now Available
Dear valued customers, We are pleased to announce that TrueUSD (TUSD), USD//Coin (USDC), Gemini Dollar (GUSD), and Paxos Standard Token (PAX) are now listed on OKX. Please take note of the following go-live schedule: 1. TUSD, USDC, GUSD, PAX deposit - 17:00, Oct 15 (HKT) 2. TUSD/BTC, USDC/BTC, GUSD/BTC, PAX/BTC spot trading - 14:00, Oct 16 (HKT) 3. TUSD/USDT, USDC/USDT, GUSD/USDT, PAX/USDT spot trading - 14:00, Oct 16 (HKT) 4.Published on Oct 15, 2018Updated on Nov 17, 2025AnnouncementsHow do I buy crypto with Google Pay?
What payment methods can I use with Google Pay? You can use Visa or Mastercard credit and debit cards. Note: card issuers may decline certain transactions at their discretion.4. Can I withdraw funds directly to Google Pay or other digital wallets? No, withdrawals to digital wallets like Apple Pay or Google Pay aren't supported. You can withdraw funds to your linked bank account instead.5. Why can't I withdraw the crypto I purchased using Google Pay?Published on Jul 22, 2025Updated on Feb 4, 2026FAQ3How do I buy crypto with Apple Pay?
Why can’t I use Apple Pay to buy crypto? Apple Pay is only available on iPhones and other Apple devices, and it's currently limited to verified Australia, EU and UAE users. If you're using an unsupported device or haven't completed identity verification, Apple Pay won’t be shown as a payment option.3. What payment methods can I use with Apple Pay? Visa and Mastercard credit or debit cards are supported. Note: card issuers may decline certain transactions at their discretion.4.Published on Jul 2, 2025Updated on Mar 2, 2026FAQ5