If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking your

Deposit different cryptos Before you submit a deposit request, make sure that you've selected the crypto supported by the corresponding platform. Otherwise, it could lead to deposit failure. Select the crypto that is supported by the corresponding platformIncorrect address and network Before you submit a deposit request, make sure that you've selected the network supported by the corresponding platform. Otherwise, it could lead to deposit failure.

Select %Calculator located beneath the Buy (long) [crypto] Kickstart your calculation process Make sure you're in the PnL section on the pop-up and select Margin Buy or Margin Sell Select your type of margins Select the Margin mode Margin mode has to be selected to proceed to the calculation phase Insert your Leverage, Entry Price, Exit Price, and Amount Fill up the necessary details before proceeding to calculate the required margin, P&L, and P&L ratio Select Calculate for the result Calculate the

Photos are overexposure, have reflections, or aren't fully visible).A few tips for successful identity verification: Make sure that the ID isn't expired. Each customer is only allowed to have one account. Make sure your original identity documents are clear and fully visible. Center your face in the frame and follow the on-screen instructions during selfie detection.

If you have any remaining BTG asset in your futures trading account, please make sure to transfer it out before the above mentioned time. Otherwise, we will automatically transfer it to your wallet. If you want to back up your trading records, please make sure to export and download before the above mentioned time. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Jan 21, 2019

Make sure that you've included the reference ID as a note, remark, or special instruction. This allows us to connect your wire transfer to your account with us so we can finalize your deposit. Also, it's important to make sure all the transfer details you provided to your bank are correct. If the transfer details aren't provided, we may return the wire transfer to your bank and you could receive a fee from your bank.6. How do I check my cash deposit history?

Make sure the referral code is entered correctly during sign-up.What should I take note of when signing up with a mobile phone number? Make sure the phone number you bind is one you actively use. You’ll still be required to bind an email address. All important notifications and verification messages will be sent to your email. If you have already signed up but cannot use your phone number or want to change to a new phone number, please refer to: How do I change my phone number?

Make sure you're selecting the correct network so that your transaction is successful. Note: you are required to complete identity verification in order to make deposit. Crypto tokens are only compatible with the blockchain(s) they are built for transacting on. Each chain uses its own cryptography, which means each chain speaks its own "language".

When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks. Please deposit only cryptos supported by OKX.

Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys. As a result, previously bound passkeys become invalid, and you'll need to bind your passkey again after reinstalling.

Make sure to check with your bank about their fees and SEPA instant availability. To initiate a transfer, you will need to access your bank account and provide your unique OKX account details.How do I make a cash deposit?

OKX has now opened the Polygon mainnet deposit services .Noted OKX supports both ERC-20 and Mainnet network deposits for $MATIC, please make sure to select the intended network when trying to deposit each asset. Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.

Please be aware of the risks associated with the spot, margin, and derivatives trading of these tokens, and make sure you increase your margin to lower your risk. You do not need to do anything if you hold any SOL tokens and its related network tokens in your account. We will handle all technical requirements involved. Thank you for your understanding and cooperation. OKX team October 25, 2023

Who’s eligible To participate in the promotion, make sure you meet the following criteria: Your account is registered in Indonesia. You are a Lite user or Super Merchant before the promotion start date. How to participate Submit your Diamond Merchant application through the official portal during the promotion period. If you need assistance, please contact our support team at p2p@okx.com. Regards, OKX P2P Team

Be aware of the risks associated with the spot, margin, and derivatives trading of these tokens, and make sure you increase your margin to lower your risk. For the safety of your funds, don’t make any further deposits or withdrawals of OKB and tokens belonging to the network during the period. OKX team October 24, 2025