This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account. You want to migrate an unverified account into a verified account. Note: you can't merge a verified account into an unverified account.How to migrate my email address or phone number?

The gift box is distributed as a complete set, claiming individual items or specific components separately is not supported.Can VIP users claim this gift box as a birthday reward? No. This gift box is specific to the campaign and must be claimed during the campaign period. Separate birthday claims aren't available for this item.Will a drop in VIP tier after claiming affect my shipment? No. Eligibility is locked in based on your VIP tier at the snapshot time.

The Procedure sets out how to make a complaint, a summary of the complaints handling processes, and the escalation routes should you not be happy with our final response. How to file a complaint If you would like to speak to someone about an issue that is concerning you, you may wish to contact HelpDesk through our Customer Support team. If you have not received a sufficient response within 30 Business Days from when you contacted Customer Support, you may wish to consider the below, for free.

You can find it on: Tax registration documents Official tax correspondence Bank documents linked to taxation • Ministry of Finance - Tax Department • https://taxforall.mof.gov.cy/Home • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/cyprus-tin.pdf Czech Republic Personal Identity Number (PIN); Czech: Daňové identifikační číslo (DIČ) Digits: 9 or 10-digit Format: 999999/999 (for individuals with a birthday before 01.01.1954) or 999999/9999 (for individuals with a birthday

If you accidentally sent a withdrawal to the wrong user ID (UID) of another OKX user, please note that we can’t directly reverse or recover funds once they’ve been credited to another user’s account. However, there are steps you can take to try and resolve the situation:1. Verify the transaction details Double-check the UID entered during the withdrawal process. Ensure that the withdrawal was completed successfully and credited to the other UID.2.

Alternatively, you can select Cancel and use your password insteadVerify with another device You'll be prompted to verify using a passkey on another device Scan the QR code with your other device to complete the verification Use another device to scan the QR code Note: to ensure a smoother user experience during passkey verification, we suggest using Chrome or Safari.

The passkey can be added from your phone's biometrics such as Fingerprint Unlock or Face ID, a USB security key, or from another device (for example, another phone). Follow the instructions provided during the process. 1. Before you create a passkey, make sure you at least have: A mobile device with iOS 16.0.0+ or Android 7.0+, or A USB security key that supports the FIDO2 protocol Note: iOS: Requires iOS 16.0+ and the system Passwords app. Update iOS or reinstall the app if needed.

Exchanges If you’re sending crypto to someone on another exchange, just select the exchange and provide the recipient’s name as it’s registered on their exchange account. Recipient's full name is needed as part of the withdrawal verification If you’re receiving funds from another exchange, you’ll need to share your full name (as registered on our platform) with the sender and let them know your account is with OKX EU.

When you withdraw funds from our platform to another platform, the withdrawal goes through three stages: Our platform sends out funds > Block miners confirm > Funds credited to the other platform.

How do I select another activity to promote? Simply check the checkbox on the other activity that you're trying to display on the Join page. Make sure to select "Confirm" after being prompted that you would like to proceed to promote this activity.

If the recipient is another trading platform, please reach out to their customer support for help.

No, the Convert feature is designed exclusively for swapping one crypto for another (for example, Bitcoin to Ethereum). It doesn't support conversions to fiat currency such as USD, EUR, or GBP. To cash out your crypto, you can use the Sell crypto feature, which allows you to sell your holdings and receive the equivalent value in your local currency. Alternatively, the Buy crypto feature can be used to manage your portfolio as part of the broader process.

Review and confirm the source of the deposit address to check whether the crypto were mistakenly sent to another person’s address Contact the address provider or the relevant platform for further assistance Important Note: Cryptocurrencies that require a Tag/Memo If you deposited a token that requires a Tag/Memo (such as XRP), please make sure that the Tag/Memo was filled in correctly when sending the crypto: Missing or incorrect Tags/Memos may result in crypto not being recognized or credited.

Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document. Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below. Photo side of ID Back side of IDWhat if there's no back side to my ID? Certain identity cards or documents don't have back sides, such as passports.

Sending crypto assets from one place to another can be confusing for first-time users. A common mistake beginners can make is selecting the wrong network when sending your crypto. Make sure you're selecting the correct network so that your transaction is successful. Note: you are required to complete identity verification in order to make deposit. Crypto tokens are only compatible with the blockchain(s) they are built for transacting on.