All
FAQ
Announcements
Product documents
How do I verify an individual account?
No reflection or glare from photo flash Proof of Address (if applicable) They must meet the following requirements: The uploaded document contains your current residential address. The entire document is issued within the last 6 months for EEA users and issued within 3 months for all other regions. Note: Check this link for more tips on verifying your selfie and ID. When everything's ready, you can submit your verification application.Published on Sep 25, 2023Updated on Mar 31, 202630,990How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
The OKX ETH/BTC Bot is a game-changer in the realm of cryptocurrency trading. By capitalizing on the oscillation of the ETH/BTC trading pair, this automated tool empowers users to accumulate both BTC and ETH strategically. With a range of advantages, flexibility, and adaptability to market conditions, the ETH/BTC Bot stands as a beacon of innovation, inviting users to explore the vast potential of dual-pronged arbitrage opportunities in the cryptocurrency market.Published on Mar 6, 2024Updated on Sep 10, 202527450,000 XPL X Drops Campaign Terms and Conditions
Campaign Overview and Period The "450,000 XPL X-Drops Campaign" (the "Campaign") begins on December 17, 2025 (the "Start Date") and ends on December 23, 2025 (the "Campaign Period").Published on Dec 16, 2025Updated on Dec 26, 2025How do I use the TWAP trading bot?
The main difference between the Iceberg bot and the TWAP bot is that the latter will place individual orders periodically over a set period of time, which is intended to minimise the impact on asset prices. This factor is especially important for illiquid markets where even small orders can swing the asset price in a direction that's less favourable to the trader. For more details on other trading bots, visit here.How can I place TWAP orders using the OKX trading bot?Published on Sep 10, 2024Updated on Jan 28, 202614How do I dollar-cost average at OKX with DCA trading bots?
These parameters are tailored to individuals with varying risk appetites and will impact the frequency of trades made. For traders with additional technical analysis knowledge, they may opt to base their trigger entries on technical indicators such as the Relative Strength Index (RSI).Published on Oct 6, 2023Updated on Nov 17, 202524How do I enable allowlist? (app)
How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now. Please review these addresses and if you wish to verify them permanently, try one of the following two methods: Wait until the 30-day verification expires and verify the addresses again permanently. Delete the addresses and add them again as permanently verified addresses. How does this impact my existing verified addresses?Published on Aug 14, 2023Updated on Mar 31, 20261,900Index components weightage adjustment FAQ
Thus, these components will have more impact on index prices, which means index prices will be more stable and closer to fair market prices. If you don't have any strategies based on index price, no action is required. If you have such strategies, the actions needed are subject to the specific strategies.Published on Dec 14, 2023Updated on Feb 12, 202613How do I automate grid trading strategies on spot grid crypto trading bot?
It can be a game-changer for traders looking to stay ahead in any market situation.How do I use trailing settings in the spot grid trading bot? Start by creating a spot grid in the trading bot section. Scroll down to the advanced settings section, where you'll find the trailing up and trailing down options.Published on Feb 29, 2024Updated on Jan 30, 20261,771How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on Feb 12, 2026416Forced Loan Repayment, Credit Line Liquidation and Risk Unit Terms and Conditions
Updated on 9 December 20251. Risk Units Overview When applying for our Credit Line or VIP Loan or products, borrowers are required to nominate certain of their account(s) as "Risk Units" for purposes of risk management. This article describes Risk Units and the other mechanisms (Forced Loan Repayment / Credit Line Liquidation) that may apply in relation to Risk Units.2.Published on Mar 12, 2025Updated on Dec 9, 202531How do I place a TP/SL with Limit Order?
Market conditions: stay informed about market trends and conditions, as these can impact the effectiveness of your TP/SL settings.How do I place a TP/SL with a Limit Order on OKX? When placing a Limit Order on our platform, you can simultaneously set Take Profit (TP) and Stop Loss (SL) orders to manage your trades effectively. Follow these steps to set up TP/SL with a Limit Order: Enter Order Details Order price: specify the price at which you want to execute the trade.Published on May 31, 2024Updated on Feb 12, 2026281How do I protect my account from Trojan horse takeovers?
Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on May 30, 2025Updated on Feb 5, 202611What's a futures trading bot and how do you automate trades with it?
Game on!Published on Dec 26, 2023Updated on Oct 29, 202535How do I authorize a new device when I log in?
Note: To avoid any impact on your login, we recommend updating the app to the latest version. Please ensure you securely back up your wallet seed phrase and private key.Facial recognition verification For your account security, when logging in from a new device, facial recognition verification is required using the ID linked to your account. Please follow the instructions on your phone to blink, nod, or shake your head. Make sure your full face is visible during the verification.Published on Aug 31, 2023Updated on Mar 16, 202613,731OKX x McLaren NFT Sweepstakes Terms & Conditions
The 17th Entry Period will start at 10:00 AM GMT on 13 December 2024 and end at 10:00 am GMT on 23 December 2024. OKX’s computer is the official time-keeping device for the Sweepstakes. How to Enter: Click here to log in to your OKX Web3 wallet. If you do not have an OKX Web3 Wallet, you can download the OKX mobile app or desktop app from the relevant app store and make one for free. Click here for additional instructions. Mint an NFT during any Entry Period.Published on Apr 25, 2024Updated on Sep 8, 2025607