Introduction To support orderly market openings and fair price formation, OKX applies different listing mechanisms when opening trading for new spot pairs. The applicable mechanism will be announced in advance based on the characteristics of the asset.The listing mechanisms supported on OKX include: Call Auction Pre-open Call AuctionWhat is a Call Auction?

If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Try these fixes first to check if you can get codes working again: Automate your mobile phone time.

Mobile verification The mobile verification feature allows users to receive codes on their mobile devices to confirm fund withdrawals, password changes and changes to other settings. For more details, you can learn about it here. Face verification The face verification system enhances user security through precise verification checks, including liveness detection and face comparisons. These measures provide an added layer of safety for account activities and user authenticity.

When entering the verification code and completing facial verification, please ensure both steps are performed in the same IP network environment. If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device.

We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.

According to the Brazilian repository of legislation pertinent to financial crimes, primary anti-money laundering and the financing of terrorism, OKX Brazil has the duty to perform enhanced due diligence procedures related to its customers' financial capacity and source of funds. For further assistance or inquiries, don't hesitate to reach out to us via chatbot at the Support center.

Try entering codes on different platforms: OKX website in desktop browser, OKX website in mobile browser, OKX desktop app, or OKX mobile app. If this doesn't help, you'll need to change or unlink your authenticator app.

Past performance is not an indication of future results. Local tax rules may apply to transactions involving digital assets. Please note that the value of the prize may fluctuate and may not be equal in value at the time a recipient has the ability to withdraw to the actual withdrawal time based on market fluctuation. Prices of digital assets, including stablecoins, can and do fluctuate at any moment.

Try the following: Switch between Wi-Fi and mobile data Disable any VPN or proxy Check whether the platform’s servers are experiencing downtime If the service itself is down, you may simply need to wait until it’s restored.3. Clear cache or app data For Android: Go to Settings. Select Apps. Choose the OKX app. Tap Storage. Select Clear Cache. If the issue continues, you can also select Clear Data (this logs you out but may resolve deeper bugs).

Is the Risk/Reward tool available on both desktop and mobile platforms? The Risk/Reward tool is primarily available on the desktop version of our trading platform. For mobile users, while the full functionality might be limited, you can still analyze risk and reward by manually calculating ratios using the price levels and utilizing other charting tools available in the mobile app.3. How does the Risk/Reward tool assist in volatile markets?

Can a mobile phone bill or invoice be used as Proof of Address? Unfortunately, mobile phone bills or invoices are not within the scope of acceptable verification documents. Please provide another valid document. Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document.

Swap mode Advanced trading mode Bridge mode Limit order mode Swap mode allows users to perform single-chain swaps. Users can set the slippage tolerance and execute market swaps at the best available price. Advanced trading mode supports in-depth market data analysis and advanced trading settings, enabling users to perform more complex trading operations.

Common reasons for uninstall or delete failures include insufficient permissions, system protection or self-defense mechanisms, or files or processes being in use.

Certik OKX Wallet front-end, mobile (iOS/Android) and SDK components audit report - 2024.05.23 The front-end, mobile (iOS/Android) and SDK components of OKX Wallet have passed the security audit by CertiK: A portion of Mobile App Source Code which contains both the iOS and Android components responsible for wallet creation/import, password management and data backup to cloud platforms.

Spot Smart Sync removes the complexities of trading, allowing users to: Easily copy top-performing traders. Achieve consistent returns by following expert strategies. Benefit from simplified, automated trading without needing extensive experience.What devices can I use Spot Smart Sync on? Spot Smart Sync is available across multiple platforms, including: Mobile app (iOS & Android) WebWhat's the difference between ‘Custom Copy’ and ‘Smart Sync Copy’?