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Why did my identity verification fail?
During face recognition, ensure that only one person appears in the frame. Invalid selfies are strictly prohibited. Center your face in the frame and follow the on-screen instructions during selfie detection. Notes: An invalid selfie refers to a selfie with poor image quality that prevents the system from scanning your face. Please avoid taking selfies in dark environments or while shaking the camera.Published on Sep 5, 2023Updated on Apr 4, 2026FAQ11,523OKX to discontinue support for USDC on the TRON chain
In accordance to the latest Circle announcement, we will be discontinuing support for USDC deposits and withdrawals on the TRON chain. We will be closing deposits and withdrawals for the USDC_TRC20 token as per the schedule below: USDC_TRC20 deposits and withdrawals will be closed at 3:00 am UTC on Mar 28, 2024. Please note: Any USDC_TRC20 deposits after the above scheduled time would have to be withdrawn separately as an untradable asset. OKX team March 14, 2024Published on Mar 14, 2024Updated on Nov 17, 2025AnnouncementsOKX Wallet to Launch Cryptopedia Season 12
Then, tap Discover tab at the bottom to access the Discover page, and tap Cryptopedia: Learn to Earn (3) Tap Season 12 CCTP (CIRCLE) to access the interactive page, and choose the DApp you want to interact with (4) After completing the quest, wait for 10 minutes and then tap Verify 5. Project Introduction Circle's CCTP enables USDC to flow natively across blockchains – unifying liquidity in Web3 and simplifying user experience.Published on Jan 15, 2024Updated on Nov 17, 2025AnnouncementsOKX to list USDC/EURC for spot trading
EURC, issued by Circle, is a fully regulated, euro-backed stablecoin designed to provide a stable digital currency option for the European market and beyond. It is backed 1:1 by euro reserves held in leading financial institutions, ensuring full transparency and liquidity.Published on Sep 12, 2024Updated on Nov 17, 2025AnnouncementsWhat's Nitro Spreads and how can I trade on OKX Nitro Spreads?
There are two ways to cancel an order in Nitro Spreads: Option 1: Select the tile on the Nitro Spread grid which has a circle with a number indicating how many open orders you have in that particular spread Find the tile with a number within a circle to cancel your open order Cancel the order you wish to cancel under Open orders Cancel the selected order under Open order Option 2: Open Nitro Spreads page and find Open orders Cancel the order you wish to cancel Cancel the order on the Nitro SpreadsPublished on Sep 25, 2023Updated on Feb 12, 2026FAQ35OKX to support UXLINK crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. UXLINK trading will not be affected. After the migration is completed, OKX will restore the deposits and withdrawals for the UXLINK. Subsequently, OKX will no longer support deposits of UXLINK on Arbitrum. Only deposits of the UXLINK on ERC20 will be supported.Published on Sep 29, 2025Updated on Nov 17, 2025AnnouncementsOKX announces OKT initial minting session for OKB holders via Jumpstart
Theoretical upper limit: 72,208,000 Initial minting: 10 million Halving circle: Every 9 months Additional minting per block: 1 OKT Ⅳ. Other important rules 1. The OKT initial minting is accessible to all OKB holders on OKX. 2. Only OKB available in the Funding Account can be used for staking. Please transfer your OKB to the Funding Account in advance.Published on Dec 29, 2020Updated on Nov 17, 2025AnnouncementsOKX will open the C2C trading platform
The inefficient transaction, not-easy-to-understand process, fraud and many other issues are the reasons making bitcoin can only exist in the small circle of groups. OKX launched an innovative C2C trading platform. Users can trade between the fiat currency and digital assets from individual to individual. We believe this product can demonstrate the latest technology innovation, so that everyone is able to understand the digital assets and blockchain better.Published on Oct 30, 2017Updated on Nov 17, 2025AnnouncementsOKX to support PHA crypto migration
While OKX will strive to complete the migration within the specified time frame, there may be delays in the process due to the need for coordination with the project team and other parties. PHA trading will not be affected. After the migration is completed, OKX will restore the deposits and withdrawals for the PHA (ERC20), but we will no longer support deposits of the PHA (Khala). Only deposits of the PHA (ERC20) will be supported. Please pay attention when depositing to avoid any losses.Published on Jan 7, 2025Updated on Nov 17, 2025AnnouncementsHow do I effectively execute a trade with precision?
Select Settings again to adjust zoom style, position of trade button, and color based on your preferences.The chart also supports indicator and drawing tools such as rectangles, triangles, and circles. These shapes can be dragged, resized, and edited directly on the chart. On the App: On the candles chart page, select the Slider icon at the top of the chart to customize the colors, allowing you to observe market changes using a color scheme you are familiar with.Published on Jun 21, 2024Updated on Apr 3, 2026FAQ67OKX to support EOS crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. New crypto A deposits, withdrawals, and spot trading will open after crypto migration. The specific opening times for these services will be announced separately.Published on May 17, 2025Updated on Nov 17, 2025AnnouncementsHow do I verify an individual account?
They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.Published on Sep 25, 2023Updated on Mar 31, 2026FAQ30,990OKX to support FXS crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. Token migration will not be processed for users with KYC level lower than Lv.2 . Please upgrade your KYC level to process token migrations.Published on Dec 23, 2025Updated on Dec 24, 2025AnnouncementsIntroduction to the platform collateralized borrowing limit
One to two lights indicate a risk of auto conversion, three lights indicate that auto conversion is imminent, and three lights with a red circle indicate that auto conversion is currently being performed to this crypto. To lower this risk, consider selling this crypto or reducing your total liabilities. For openAPI users, you can use the colBorrAutoConversion field in the "Get balance endpoint" or "Account channel" to check the auto conversion risk.Published on Apr 28, 2025Updated on Nov 17, 2025Product documentationOKX to support MKR crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. Token migration will not be processed for users with KYC level lower than Lv.2 . Please upgrade your KYC level to process token migrations.Published on Aug 29, 2025Updated on Nov 17, 2025Announcements