If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking your

Deposit different cryptos Before you submit a deposit request, make sure that you've selected the crypto supported by the corresponding platform. Otherwise, it could lead to deposit failure. Select the crypto that is supported by the corresponding platformIncorrect address and network Before you submit a deposit request, make sure that you've selected the network supported by the corresponding platform. Otherwise, it could lead to deposit failure.

Make sure you're selecting the correct network so that your transaction is successful. Note: you are required to complete identity verification in order to make deposit. Crypto tokens are only compatible with the blockchain(s) they are built for transacting on. Each chain uses its own cryptography, which means each chain speaks its own "language".

When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks. Please deposit only cryptos supported by OKX.

Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys. As a result, previously bound passkeys become invalid, and you'll need to bind your passkey again after reinstalling.

When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn’t support deposits of certain networks, such as USDT on the BSC network. Please deposit only cryptos supported by OKX.

Make sure to update your OKX app and extension to the latest version: App 6.76.0 Extension 3.3.19 OKX team July 17, 2024

Note: Please make sure your funding account balance has more than 10,000 USDT in assets during the application period to avoid application failure.2. Apply for verification Once you have completed the four preparation steps, you can start applying to become a Maker.

OKX has now opened the Polygon mainnet deposit services .Noted OKX supports both ERC-20 and Mainnet network deposits for $MATIC, please make sure to select the intended network when trying to deposit each asset. Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.

Please be aware of the risks associated with the spot, margin, and derivatives trading of these tokens, and make sure you increase your margin to lower your risk. You do not need to do anything if you hold any SOL tokens and its related network tokens in your account. We will handle all technical requirements involved. Thank you for your understanding and cooperation. OKX team October 25, 2023

To protect your assets, please follow these steps: Make sure your computer and network are free of malicious software or unauthorized programs. Install and update antivirus software, and perform regular system scans. Download and log in to the wallet extension through our official website. If you’re using batch tools, download them only from trusted sources. Thank you for your understanding and support. If the issue persists, contact your browser’s customer service team. OKX team July 15, 2024

Please read it carefully and check the agreement boxes Read through the consequences of closing the account Select close account and Yes, I'm sure to confirm the request Enter the 2FA code to complete the request Note: Transfer all the assets before migrating email from the other account, which will be closed to prevent data and asset loss.

Who’s eligible To participate in the promotion, make sure you meet the following criteria: Your account is registered in Indonesia. You are a Lite user or Super Merchant before the promotion start date. How to participate Submit your Diamond Merchant application through the official portal during the promotion period. If you need assistance, please contact our support team at p2p@okx.com. Regards, OKX P2P Team

Be aware of the risks associated with the spot, margin, and derivatives trading of these tokens, and make sure you increase your margin to lower your risk. For the safety of your funds, don’t make any further deposits or withdrawals of OKB and tokens belonging to the network during the period. OKX team October 24, 2025

Be aware of the risks associated with the spot, margin, and derivatives trading of these tokens, and make sure you increase your margin to lower your risk. For the safety of your funds, don’t make any further deposits of tokens belonging to TON network during the period. OKX team October 21, 2025