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OKX official announcement: Reopening of withdrawals and other related updates
Withdrawal process: In regard to withdrawals from OKX, the Online Risk-Management System checks for withdrawal frequency, as well as for abnormalities in profits and account behavior. The withdrawal transactions that pass the above checks of the Online Risk-Management System are sent to the Vault System. This system then automatically creates an unsigned transaction.Published on 19 Nov 2020Updated on 17 Nov 2025AnnouncementsHow do I submit my proof of address (POA)?
Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.Published on 5 Sept 2023Updated on 12 Feb 2026FAQ853How do I use Merchant Coupon Code?
Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on 19 May 2025Updated on 24 Mar 2026FAQ19How do I deposit AUD with bank transfer?
Go to Transfer, and select Deposit Select Transfer to start depositing your AUD Select AUD under Cash Select the deposit method you prefer and Next to check the required details for your transfer, then select Next Review our instructions, initiate a deposit using your online banking system, select Done after copy/paste the required info from OKX to your online bank Confirm the deposit transaction from your bank account Note: The deposits from crypto exchange platforms (CoinSpot etc.) and cross-borderPublished on 13 Mar 2024Updated on 21 Jan 2026FAQ33OKX P2P Supports Featured Ads for Diamond Merchants from 9 regions
Make sure your ad is a public ad, your status is set to online, and there’s sufficient crypto in your account. OKX teamPublished on 29 Aug 2023Updated on 17 Nov 2025AnnouncementsMcLaren Race Rewind Singapore Winners
In this case, customers that participated during TOKEN2049 at the OKX booth on September 18th and 19th, 2024 and customers who are based in eligible jurisdictions that participated online between September 20th - 23rd, 2024, will have their wallet addresses entered into the random selection generator which will pick the winning wallet addresses, which will be published as they are picked on this page starting Monday 23rd 00:00 BST.Published on 18 Sept 2024Updated on 8 Sept 2025FAQ13PayPal will no longer be supported as a payment method
If the advertisement offers PayPal and other alternative payment methods, the advertisement will remain online, with only PayPal removed. Ongoing orders will not be affected. We apologize for any inconvenience caused. Reach out to our customer service team if you have any inquiries.Thank you for your support! OKX Team May 16, 2023 (HKT)Published on 16 May 2023Updated on 17 Nov 2025AnnouncementsCommon scam tactics
This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams. Scammers provided a step-by-step guide to the victim to complete the tasks Fraudulent customer service advises the victim to complete another round of tasks in order to withdraw the earned comissions3.Published on 28 Sept 2023Updated on 6 Feb 2026FAQ2,627OKX will list Thetan Arena’s THG token for spot trading
THG withdrawals open at 10:00 am UTC on Dec. 21, 2021 Developed by WolfFun a Vietnamese game studio and supported by KardiaChain, Thetan Arena is a blockchain-based MOBA or multiplayer online battle arena, where players can team up with their friends and battle others in a free-to-play but play-to-earn environment.Published on 20 Dec 2021Updated on 17 Nov 2025AnnouncementsOKX to list Love Hate Inu (LHINU) for spot trading
Love Hate Inu is disrupting the online survey market by introducing the first blockchain-powered voting platform capable of recording immutable results via distributed ledger technology whilst combining its custom-built Stake-To-Earn and Vote-To-Earn mechanisms to incentivise participation.Published on 16 May 2023Updated on 17 Nov 2025AnnouncementsUnseen City Shirts - The Roses and The Bees - NFT FAQ
Digital collectibles exist online, they are not a physical object. They are stored on the internet, usually in a digital wallet for safety and security. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.Published on 19 Apr 2024Updated on 8 Sept 2025FAQ23Unseen City Shirts - Blue Moon - NFT FAQ
Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6.Published on 25 Apr 2024Updated on 4 Dec 2025FAQ2Introduction of rules on OKX brokers
the broker's API settings for technical access After your onboarding, the broker can test online trading, and use T+1 to query commissions, and the onboarding process is completed 4.Published on 20 Feb 2023Updated on 12 Feb 2026Product documentationOKX to delist ICE spot trading pairs
Token migration: According to the official ICE plan, starting from December 17, 2025, users will be able to transfer their ICE tokens to a self-custodial wallet within the Online+ app and upgrade them to ION tokens. Suspension on crypto deposit: We have suspended the deposits of the crypto mentioned above, starting from 11:00 UTC on December 11, 2025. Please manage your assets promptly. Once the delisting is complete, you can find your assets under Assets > Untradable assets.Published on 11 Dec 2025Updated on 11 Feb 2026AnnouncementsOKX will open the C2C trading platform
(Open trading area will go online soon. Please refer to the update form OKX) OKX – C2C trading platform has the following characteristics: 1. Market driven price The buy/sell ratio is calculated based on the OK Price Index (the average price from top 4 global spot trading exchanges) and the real-time purchase trend on OKX-C2C. 2. Users enjoy zero transaction fees No additional charges other than the what users can see as the buy / sell price. 3.Published on 30 Oct 2017Updated on 17 Nov 2025Announcements