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How do I track the cost price of my spot trades?
Stay on top of your investments with real-time tracking of your spot trading costs on the Assets page. Whether you're an active trader or just monitoring your portfolio, you can easily keep track of your spot trading expenses. Estimated total value is for reference only, please refer to the actual holding quantity. You can view the platform price and switch units/cryptocurrencies.Published on 5 Sept 2024Updated on 31 Mar 202626How do I track my assets when trading in Spot and Futures mode?
Positions and assets are combined in one menuHow do I filter to track my positions and assets? Users will find their positions and assets displayed together under the Positions and Assets menu. All you have to do is select the arrow next to Positions & Assets. The type of list display can be selected according to the requirementsHow do I hide assets with low balance? The filtering options have also been optimized for a more efficient user experience.Published on 23 Oct 2024Updated on 12 Feb 202619What's a dusting attack?
Change detection: Algorithms can spot which outputs are likely “change,” further grouping addresses. Taint/flow tracking: Dust is followed to see where it’s co-spent. Off-chain anchors: Deposits to exchanges (with identity verification), public donation addresses, or leaks can tie a cluster to a real person.How do I counter a dusting attack? For most cryptocurrency users, being a victim of a dusting attack is unlikely. Hackers tend to target wallets that own a substantial amount of crypto.Published on 4 Oct 2024Updated on 3 Mar 202613How do I find the token unlocks feature?
This feature helps you to easily track unlock progress, view upcoming unlock events, explore token allocations, and access detailed unlock schedules.How to check the token unlocks schedule?Published on 4 Mar 2025Updated on 10 Sept 202514Getting to know your activity and portfolio pages
There are two key pages: Activity and Portfolio , which can help you track your activity and manage your holdings efficiently.Activity page The Activity Page is your central hub where you can see everything happening with your trades and transactions. Activity page on OKX appWhat you can do on the activity page: View Open Orders: See all your active trades, such as limited orders waiting for the right price to execute.Published on 5 Nov 2025Updated on 9 Dec 20251What should I do if the other platform didn't receive my withdrawal?
If our platform shows that the withdrawal has been transferred out, but the other platform indicates that it hasn't arrived, these might be the reasons and how you should deal with it: Block not confirmed, please be patient: After the digital asset withdrawal is recorded on the blockchain, we recommend providing the hash value to the receiving platform for tracking.Published on 18 Oct 2024Updated on 3 Mar 2026672How do I navigate to and customize notification settings?
Customize price alerts by selecting the assets you want to track.Published on 8 Oct 2025Updated on 6 Nov 202515How do I find the Marketcap feature?
The Marketcap feature on our platform provides a detailed snapshot of cryptocurrency, helping users track total market capitalization, price movements, trading volumes, and ranking of crypto assets. It serves as a crucial tool for traders and investors by offering insights into the overall health and trends of the crypto market.Published on 27 Feb 2025Updated on 10 Sept 20256Why can’t I see or use my crypto balance?
This helps the support team track and resolve the issue quickly.Published on 14 Oct 2025Updated on 15 Jan 20265How do I avoid liquidation with trading tools and features?
Maintain a healthy margin level: a key risk metric in tracking healthy measures, you can spot the margin level as on the image below. Liquidation happens when the level reaches 100% and the margin call alert is at 300% (TBA). Always monitor your margin level Use stop-loss orders: a stop-loss order automatically closes your position when the market price reaches a predetermined level, limiting potential losses. Adjust leverage levels: modify your leverage as you prefer.Published on 2 Aug 2024Updated on 17 Nov 202516How do I identify OKX official accounts?
Learn more about common scam tactics here.How do I get the group link, username, or website link?Telegram To verify the official groups and admins: Verify official groups: select the group and copy the group link by selecting Copy share link. You can find the group link from the group info Verify official admins: select the profile picture and copy the username under User info.Published on 11 Aug 2023Updated on 26 Jan 20265,363World Cup VIP Exclusive Gift Set FAQ
Please follow the instructions provided therein to ensure timely shipment.How do I track the delivery of this merch? Logistics updates can be viewed under My Rewards > Merch. Please check this page for updates on your shipment status.Why don't I see a claim entry if I became a VIP after the snapshot? Eligibility is based on your VIP tier at the time of the designated snapshot.Published on 19 Dec 2025Updated on 3 Apr 2026311OKX Trading Rebate Card - Terms and Conditions
OKX will closely track the behaviour of users to avoid any form of cheating or abnormal behaviour, including but not limited to: registering multiple accounts, using other people's accounts, using other people's information to register accounts, false KYC information, maliciously increasing trading data, engaging in laundering trades or wash trades, violating the terms and conditions of this activity, violating local regulatory rules for transaction and any other activities related to illegal, fraudulentPublished on 9 Oct 2023Updated on 8 Jan 2026338What is the New User Full Rebate Program?
You can track your Program progress and daily reward status on the Program Landing Page. After claiming, rewards can be viewed in the Campaign Center > My Rewards page and in your Reward Center.8. What are the Important Notes for the New User Full Rebate Program? One Program at a Time: Each user may only participate in one New User Bonus activity at any given time, regardless of the entry point or acquisition channel.Published on 16 Mar 2026Updated on 31 Mar 2026What can I do if I trigger risk control?
You can track the appeal status in the OKX App by going to P2P Trading > Profile > Account Restriction Dispute.4. I need help providing some information requested in the email from OKX. What should I do? Please refer to the required information and documents, and submit via OKX app > P2P trading > Profile > Account restriction dispute For account restriction disputes, if you need to submit additional documents, you may also send them via email to review@okx.com5.Published on 13 Sept 2023Updated on 26 Jan 20261,777