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How do I withdraw AUD with bank transfer?
Web: verify the ownership of receiving account for the first time cash withdrawal App: verify the ownership of receiving account for the first time cash withdrawalFAQ1. Why am I not able to see the "Withdraw AUD" feature? To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No.Published on 13 Mar 2024Updated on 30 Dec 202521Trade and Earn FAQ
Rewards are limited and will be distributed on a first-come, first-served basis. Note: Net deposit = eligible deposits − withdrawals.Q: When will the new user basic task reward be distributed? Rewards will be distributed within 7 days after the campaign ends upon task completion.Other FAQsQ: Why can't I complete the first-time trade task? The first-time trade (FTT) task is only available to users who have not performed a first-time trade (FTT) prior to enrolling in the campaign.Published on 30 Mar 2026Updated on 4 Apr 20263What is the New User Full Rebate Program?
The campaign period only limits the window in which users must complete their First Qualifying Trade. It does not affect users' ability to claim the already-earned rewards. Once the campaign period expires, users who have not yet completed their First Qualifying Tradewill no longer be able to earn rewards under this Program.4. What are the First Qualifying Trade requirements to claim for the New User Full Rebate Program?Published on 16 Mar 2026Updated on 31 Mar 2026What's OKX Security Assistant?
If you’re unsure whether a risk item can be safely deleted, prioritize: “Stop loss first (switch to a trusted device) + investigate later (full scan, read descriptions, provide feedback).”Published on 15 Jan 2026Updated on 13 Feb 202613How do I unlock my deposit when the Travel Rule additional verification is required?
If your deposit is from the exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.Published on 29 Apr 2024Updated on 18 Feb 2026194How do I buy crypto with a third-party channel in Australia?
Select your preferred third-party channel in the Payment method to purchase crypto and select Next If you select the crypto that is not supported by your preferred third-party channel, you're required to purchase the USDT from your selected third-party channel first. Then, our platform will convert the USDT to your desired crypto.Published on 25 Oct 2024Updated on 17 Nov 20252OKX Learn to Earn: BTC halving 2024 event rules
The total prize pool is 0.2 BTC for this event, distributed on a first-come, first-served basis upon completing the tasks (Answer quiz, complete account verification, and claim rewards). The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day.Published on 26 Mar 2024Updated on 28 Aug 20256,675How do I add my emergency contact?
Switch on the notification feature Ensure that the details provided are spot on Select when to notify your contact — we'll first reach out after your inactivity period, and if there's no reply within Your response time, we'll contact them. Set the inactivity period and your response time Review the information and make your confirmation.Published on 24 July 2025Updated on 12 Feb 2026257How do I link an authenticator app?
If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account? Once the app is downloaded, you'll need to link it to your OKX account.Published on 29 Aug 2023Updated on 4 Apr 202616,021Do I need to pay fees for deposit and withdrawal?
If your balance is insufficient but partially available, the available balance will be deducted first, and the remaining fee will be deducted from the withdrawal amount.Published on 1 June 2023Updated on 16 Mar 20265,567Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
The first user is given virtual 0 balances, so we can publish it to prove that the accumulation of values does not start from a negative value. We accumulate user asset values one by one, and fill the result into rows where k % 8 = 7, and , which are the last rows of each block We keep floor dividing each user's total value by 4 row by row from backwards of each block. We do it to keep the user's net value non-negative by checking if the first rows are zero for each block.Published on 10 May 2023Updated on 8 Sept 2025179How can I troubleshoot web or app issues?
Select Clear Cache first. If issues persist, select Clear Data (this logs you out but fixes many deep bugs).For iOS There’s no direct “Clear Cache,” but deleting and reinstalling the app achieves the same effect.For browser Open your browser settings. Find the Privacy or Clear browsing data section. Select Cookies and Cached files, then confirm to clear them.Published on 11 Feb 2026Updated on 4 Mar 20266Trading bot FAQ
Advanced settings: Preference: Quick execution: To aim for quick execution, it’ll adopt a more aggressive approach when placing the first order. The first buy order will be placed at the best ask price, the second order at a price between the best bid and the best ask, the third order at the best bid, and so on. Price-speed balance: To aim for a balanced execution between time and price, it’ll adopt a moderate approach when placing the first order.Published on 12 Feb 2025Updated on 11 Dec 2025How do I stay safe from phishing SMS using the name OKX?
This means fraudulent messages can appear right alongside your real OKX alerts—such as those for login activity or withdrawals—making it difficult to tell the difference at first glance.This manipulation of SMS sender ID is what makes these phishing attempts particularly dangerous and effective.How does phishing SMS work?Published on 9 May 2025Updated on 4 Mar 2026321OKX Trading Rebate Card - Terms and Conditions
If there are multiple Rebate Cards granted to your account, the Rebate Card with the shortest valid usage period will be consumed first. If the valid usage period is the same, the earliest voucher received will be consumed first.How does Trading Fee Rebate calculation works?Published on 9 Oct 2023Updated on 8 Jan 2026338