At times, we may require you to reconfirm your personal details. If this happens, you’ll be notified by us via email. It’s important to provide the requested information promptly, as failing to do so within the specified timeframe may result in temporary account restrictions.Why do I need to reconfirm my details? Verifying and updating your personal details is a standard part of our identity...

We'll be keeping a close eye on the upgrade/maintenance process. Upon completion, we'll resume our service immediately. Please stay tuned to our announcements for the most up-to-date status reports.Node upgrade (Deposit/withdrawal suspension) The community and project team typically work together to upgrade Node. Upon the completion of the upgrade, you can refer to the project team's official announcement. What's a node?

We'll send you a message there. Open it to review new login info and confirm or cancel authorization. You'll also need to input the security code (one-time password) that they see from the new device to the old device.Security verification Where users have to input all one-time passwords from security features of what you've bound with your account, such as mobile, email, authenticator. Phone verification: when you request phone verification, we'll call the phone number linked to your account.

We'll never ask you for your personal info through a call or message you haven't requested. If you receive a suspicious email, SMS, or voice call, try to verify it through our official verification tool. If you have any questions, start with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot.

If you fail multiple attempts, you'll be timed out for 30 days - you'll be permitted to try again after that period if you think your understanding has improved materially. In addition to passing the knowledge assessment, you'll also need to complete a certification form and submit relevant supporting documentation for our review.What documentation do I need to submit after the knowledge assessment?

You can check your email for the failed reason and submit it again by clicking the link.

In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work? *Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.

The bot then places buy orders below the current price and sell orders above it at set intervals, known as grids, which together form your entire trading range. When the crypto price reaches a buy or sell level, the trade is automatically executed. After this, the bot then places new buy orders below the current price and sell orders above it once again. This setup allows the bot to continuously buy low and sell high.

We'll review your application within 24 hours and you'll be notified instantly once we've completed it. If you've any questions or need to amend your information, you can seek assistance by using our OKX Support Center chatbot to connect with our customer support team, either via our website or app.FAQ1. Why do I need to verify my individual account again? We're required to regularly request that customers verify their identity information. 2.

In this article, we'll explain how we use zk-STARK to protect user privacy while proving our solvency.Before we continue, it's helpful to understand some basic ZKP terms, like Circuit, Merkle Tree, and Commitments. For beginners, there are many resources available to help you get started. For advanced users, you may refer to the MOOC Course and the academic monograph.How does zk-STARK work? We create a Merkle tree using the hash of each user's account as the leaves.

Please review these addresses and if you wish to verify them permanently, try one of the following two methods: Wait until the 30-day verification expires and verify the addresses again permanently. Delete the addresses and add them again as permanently verified addresses. How to delete a withdrawal address from the Address Book: Go to the Address Book, tap Settings (three dots) next to the address > Delete Address.

Switch on the notification feature Ensure that the details provided are spot on Select when to notify your contact — we'll first reach out after your inactivity period, and if there's no reply within Your response time, we'll contact them. Set the inactivity period and your response time Review the information and make your confirmation.

If an order fails, we'll send you an email to let you know and we'll continue to execute future orders on schedule.

Please review these addresses and if you wish to verify them permanently, try one of the following two methods: Wait until the 30-day verification expires and verify the addresses again permanently. Delete the addresses and add them again as permanently verified addresses.How do I verify addresses for 30 days? When you choose to verify an address in the withdrawal address book, it'll be verified for 30 days by default. Select Change verification period to verify the address permanently.

We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly.