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How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on 17 Aug 2023Updated on 3 Mar 20263,689How do I convert my crypto?
If you didn't select Convert within 10 seconds, you'll need to select Refresh to receive a new conversion rate and complete your order.Published on 3 Sept 2024Updated on 9 Feb 20261,318Where do I find limits, fees and processing time details for cash withdrawal?
Example: 1.5% + 1 USD fee If you withdraw 200 USD: 1.5% of 200 USD = 3 USD Plus 1 USD flat fee Total fee = 4 USD Actual fees being charged will be displayed on the Preview screen before you submit. This fee amount will always be deducted from your withdrawal amount. Example: If you withdraw 10 USD using a method that charges 2 USD in fees, then 10 USD will be withdrawn from your OKX account and 8 USD will be deposited into your bank account.Published on 23 May 2025Updated on 4 Mar 202634X Layer upgrade and OKT/OKB asset handling FAQ
Starting from August 13, 2025, 2:10 PM (UTC+8), OKT trading on the platform will stop. Any open but unfilled OKT orders will be automatically canceled.Where did my OKT assets go? OKT trading pairs have been delisted, so asset valuation is no longer displayed. If you hold OKT, you can still view it in your account by searching for OKT (make sure the option to hide small assets is disabled).Published on 13 Aug 2025Updated on 29 Jan 202627What are the advantages of using cross margin and isolated margin?
For example, if you have 10 BTC and several other cryptos in your account, and you use the cross margin mode to open a BTC crypto-margined future, all 10 BTC will be used as margin. If you use the isolated margin mode and open a future with 5 BTC, only those 5 BTC are at risk. If your position faces liquidation, you will only lose the 5 BTC, and the other 5 BTC will remain unaffected. Isolated margin can help reduce risk.2. Advantages of cross margin: Shared margin increases funds utilization.Published on 20 Mar 2023Updated on 2 Apr 202641How can I do spot trading with the Jupyter Notebook?
When you place an order, you can specify your own client order ID by specifying the parameter clOrdId, which can later be used as an identifier in place of ordId when calling an order cancellation, amendment or retrieval endpoint. 1 # market order 2 result = tradeAPI.place_order( 3 instId="BTC-USDT", 4 tdMode="cash", 5 side="buy", 6 ordType="market", 7 sz="100", 8 clOrdId="003" # you can define your own client defined order ID 9 ) 10 print(result)11. How can I get details about a certain order?Published on 29 Sept 2023Updated on 10 Sept 2025546Where do I find limits, fees and processing time details for cash deposit?
Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you deposit 10 USD or 1,000 USD. Percentage fees The fee is calculated as a percentage of your deposit amount. Example: If the fee is 2%, and you deposit 100 USD, you’ll pay a 2 USD fee. If you deposit 500 USD, the fee would be 10 USD. Percentage + flat fees This type of fee is a combination of both, so you'll pay a percentage of your deposit amount plus a fixed flat fee.Published on 23 May 2025Updated on 12 Feb 202628What is Proof of Reserves (PoR) user snapshot data?
In the sample, it transfers 10 ETH to the position. Cross account balance will be 15 ETH - 10 ETH = 5 ETH, Isolated marigin trading position asset will be 10 ETH. Buy 10 ETH at 1,409.98 and use ETH as margin. The ETH order is filled with a fee of -0.01 ETH.Published on 20 Jan 2023Updated on 3 Apr 2026495How do I obtain an ASIC Extract?
document, the payment amount is 10 AUD.Published on 2 July 2025Updated on 3 Dec 20251Trade and Earn FAQ
Note: For the new user basic task, you may deposit USDT or other tokens equivalent to 100 USDT.Q: Why has my net deposit been reset? Your net deposit is calculated from the moment you enroll in the campaign. Any withdrawals or P2P sell orders you make will cause your net deposit to be reset.Q: Why hasn't my net deposit been updated after I made a deposit? Page data is not updated in real time. If you have just made a deposit, please wait 10–15 minutes and then refresh the page.Published on 30 Mar 2026Updated on 4 Apr 20263How do I create passkeys? (web)
You may be asked to complete facial verification using your mobile device Once verified, you'll be prompted to add a new passkey and follow the on-screen instructions Select Reset to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up. If your account already has 10 passkeys, you'll need to remove one before adding a new one.Published on 16 Aug 2023Updated on 29 Jan 20264,259How do I use the custom formula feature?
Learn how you can use the custom interval feature here.Published on 5 Mar 2025Updated on 10 Sept 20254How do I close my account? (app)
If you still want to close your account, select Continue to close If you still want to use your account someday in the future, select Freeze instead 5. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 6. Select Continue to close if you still want to close 7.Published on 22 Aug 2023Updated on 3 Apr 2026888How can I do derivatives trading with the Jupyter Notebook?
The notional value of a derivative contract can be calculated as ctVal * ctMult (unit: ctValCcy); For example, from the instrument parameters shown below, we can calculate the notional value of an LTC-USD perpetual contract as: ctVal * ctMult (unit:ctValccy) = 10 * 1 USD = 10 USD "instType":"SWAP", "instId":"LTC-USD-SWAP", "instFamily":"LTC-USD", "uly":"LTC-USD", "settleCcy":"LTC", "ctVal":"10", "ctMult":"1", "ctValCcy":"USD"3.Published on 28 Sept 2023Updated on 12 Feb 2026195Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
Each of the first 13 Entry Periods will start at 10:00 AM GMT on the Friday before the race and end at 10:00 AM GMT on the Monday after the race. The 14th Entry Period will start at 10:00 AM GMT on 13 December 2024 and end at 10:00 am GMT on 23 December 2024. OKX’s computer is the official time-keeping device for the Promotion. How to Enter: Click here to log in to your OKX Web3 wallet.Published on 19 July 2024Updated on 9 Feb 20261