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Why did my identity verification fail?
During face recognition, ensure that only one person appears in the frame. Invalid selfies are strictly prohibited. Center your face in the frame and follow the on-screen instructions during selfie detection. Notes: An invalid selfie refers to a selfie with poor image quality that prevents the system from scanning your face. Please avoid taking selfies in dark environments or while shaking the camera.Published on 5 Sept 2023Updated on 4 Apr 2026FAQ11,523OKX to discontinue support for USDC on the TRON chain
In accordance to the latest Circle announcement, we will be discontinuing support for USDC deposits and withdrawals on the TRON chain. We will be closing deposits and withdrawals for the USDC_TRC20 token as per the schedule below: USDC_TRC20 deposits and withdrawals will be closed at 3:00 am UTC on Mar 28, 2024. Please note: Any USDC_TRC20 deposits after the above scheduled time would have to be withdrawn separately as an untradable asset. OKX team March 14, 2024Published on 14 Mar 2024Updated on 17 Nov 2025AnnouncementsOKX Wallet to Launch Cryptopedia Season 12
Then, tap Discover tab at the bottom to access the Discover page, and tap Cryptopedia: Learn to Earn (3) Tap Season 12 CCTP (CIRCLE) to access the interactive page, and choose the DApp you want to interact with (4) After completing the quest, wait for 10 minutes and then tap Verify 5. Project Introduction Circle's CCTP enables USDC to flow natively across blockchains – unifying liquidity in Web3 and simplifying user experience.Published on 15 Jan 2024Updated on 17 Nov 2025AnnouncementsOKX to support UXLINK crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. UXLINK trading will not be affected. After the migration is completed, OKX will restore the deposits and withdrawals for the UXLINK. Subsequently, OKX will no longer support deposits of UXLINK on Arbitrum. Only deposits of the UXLINK on ERC20 will be supported.Published on 29 Sept 2025Updated on 17 Nov 2025AnnouncementsOKX announces OKT initial minting session for OKB holders via Jumpstart
Theoretical upper limit: 72,208,000 Initial minting: 10 million Halving circle: Every 9 months Additional minting per block: 1 OKT Ⅳ. Other important rules 1. The OKT initial minting is accessible to all OKB holders on OKX. 2. Only OKB available in the Funding Account can be used for staking. Please transfer your OKB to the Funding Account in advance.Published on 29 Dec 2020Updated on 17 Nov 2025AnnouncementsOKX will open the C2C trading platform
The inefficient transaction, not-easy-to-understand process, fraud and many other issues are the reasons making bitcoin can only exist in the small circle of groups. OKX launched an innovative C2C trading platform. Users can trade between the fiat currency and digital assets from individual to individual. We believe this product can demonstrate the latest technology innovation, so that everyone is able to understand the digital assets and blockchain better.Published on 30 Oct 2017Updated on 17 Nov 2025AnnouncementsOKX to support CFG crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. CFG trading will not be affected. After the migration is completed, OKX will restore the deposits and withdrawals for the CFG but will no longer support deposits of the old token.Published on 3 Nov 2025Updated on 17 Nov 2025AnnouncementsOKX to support PHA crypto migration
While OKX will strive to complete the migration within the specified time frame, there may be delays in the process due to the need for coordination with the project team and other parties. PHA trading will not be affected. After the migration is completed, OKX will restore the deposits and withdrawals for the PHA (ERC20), but we will no longer support deposits of the PHA (Khala). Only deposits of the PHA (ERC20) will be supported. Please pay attention when depositing to avoid any losses.Published on 7 Jan 2025Updated on 17 Nov 2025AnnouncementsOKX to support RIO crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. RIO trading will not be affected. After the migration is completed, OKX will restore the deposits and withdrawals for RIO_BNB but will no longer support deposits and withdrawals of RIO_BNB on the old token address.Published on 30 Oct 2024Updated on 17 Nov 2025AnnouncementsAnnouncement regarding OKX's plan to support OM crypto migration
Please note that OKX will strive to complete the token migration within the specified time frame. However, due to the potential need for coordination with the project team and other parties, there may be delays in the crypto migration process. After the migration is completed, OKX will restore deposits and withdrawals for OM. Subsequently, OKX will no longer support OM deposits on Ethereum (ERC20). Only deposits of OM tokens on MANTRA Chain will be supported.Published on 21 Dec 2025Updated on 11 Feb 2026AnnouncementsOKX to support OM crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. Token migration will not be processed for users with KYC level lower than Lv.2 . Please upgrade your KYC level to process token migrations.Published on 5 Dec 2025Updated on 10 Dec 2025AnnouncementsOKX to support KLAY crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. The snapshot will take place in both OKX funding and trading accounts. New crypto KAIA deposits, withdrawals, and spot trading will open after crypto migration. The specific opening times for these services will be announced separately.Published on 24 Oct 2024Updated on 17 Nov 2025AnnouncementsOKX to support EOS crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. New crypto A deposits, withdrawals, and spot trading will open after crypto migration. The specific opening times for these services will be announced separately.Published on 17 May 2025Updated on 17 Nov 2025AnnouncementsHow do I verify an individual account?
They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.Published on 25 Sept 2023Updated on 31 Mar 2026FAQ30,990OKX to support FXS crypto migration
Please note that OKX will strive to complete the crypto migration within the specified time frame. However, due to the need for coordination with the project team and other parties, there may be delays in the crypto migration process. Token migration will not be processed for users with KYC level lower than Lv.2 . Please upgrade your KYC level to process token migrations.Published on 23 Dec 2025Updated on 24 Dec 2025Announcements