All
FAQ
Announcements
Product documents
What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Mar 31, 2026What's a dusting attack?
A VPN hides your IP from local observers, but it doesn’t stop on-chain analysis. Wallet hygiene (avoiding address reuse, using HD wallets) is more effective. Explore more about risk and fraud by visiting here.Published on Oct 4, 2024Updated on Mar 3, 202613How do I make full use of OKX's time-saving NFT trading tools?
In the fast-paced world of cryptocurrency trading, time is of the essence. To empower you with greater control over their trades, we offer a suite of advanced features designed to streamline the trading experience. Let's delve into the time-saving tools that set OKX apart in crypto space. Order book mode: enhancing precision OKX introduces an Order Book Mode allows you to dive deep into market...Published on Jan 5, 2024Updated on Sep 12, 202510How do I supercharge my trading with Alertatron's automated solutions?
Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord. Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple.Published on Mar 28, 2024Updated on Oct 8, 20251How do I stay safe from phishing SMS using the name OKX?
It’s essential to remain cautious and informed. Here are a few simple but powerful steps you can take to stay safe:What I should do: Always verify information directly through the OKX app or official website. Avoid relying solely on SMS. Turn on Two-Factor Authentication (2FA) to strengthen your account’s security. Monitor your login activity in the app regularly for any suspicious devices or IP addresses.Published on May 9, 2025Updated on Mar 4, 2026321What should I do if I forget my OKX wallet password?
Safeguarding them is essential to prevent theft and unauthorized access. Recoverability: If you lose your wallet or forget your wallet password, you can use the seed phrase to restore the wallet and regain access to your assets. If the seed phrase or private key is lost, you may permanently lose access to your assets. Ownership and Control: The private key gives you full ownership and control over your digital assets.Published on Oct 28, 2022Updated on Mar 5, 202613,327How do I review my trading history?
Tracking your past trades is essential for improving your trading strategy. With our trading history review, you can quickly access and filter your executed orders, analyze performance, and learn from previous decisions—all in one convenient view. Whether you're a day trader or a long-term holder, understanding your trade history helps you make more informed decisions moving forward.Why should I use trading history?Published on Jun 22, 2025Updated on Mar 19, 202623How do I fund my OKX Wallet for McLaren Race Rewind?
Select Withdraw crypto from Exchange to retrieve your crypto For more details, read through the full guide below: On the app: visit here On the web: visit hereSwap assets to X Layer Select Trade from the main menu, before selecting the Bridge option. Select the token in your wallet you wish to swap from. Select the right token to swap Select the token you wish to receive. Make note to select chain as X Layer for OKB/USDC/USDT/WOKB for offers, instant sales and gas.Published on Oct 4, 2024Updated on Sep 12, 202533OKX Web3 FAQ
We're committed to providing full cooperation and support to judicial authorities upon request.Please report all security incidents to: safety@okx.comPublished on Jan 19, 2026Updated on Feb 27, 202671How do I assess my profitability with the Risk/Reward tool?
A favorable ratio means that the potential reward outweighs the potential risk, which is essential for long-term trading success. By consistently targeting trades with favorable risk/reward ratios, traders can enhance their profitability even if not all trades are winners.How can I access and use the Risk/Reward tool?Published on Jun 22, 2025Updated on Dec 3, 20252What do I need to do when I change my country of residence?
If you're updating your country or region of residence, there are essential steps you’ll need to complete, including identity verification and managing any unsupported assets. Depending on your selected new country or region, you may follow one of two tailored transition processes designed to ensure a seamless experience. To guide you through each step, we've prepared detailed reference guides.Published on Apr 10, 2025Updated on Mar 16, 2026534How do I authorize a new device when I log in?
When entering the verification code and completing facial verification, please ensure both steps are performed in the same IP network environment. If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device.Published on Aug 31, 2023Updated on Mar 16, 202613,728How do I enhance my OKX app security?
Protecting your OKX app is essential to safeguarding your account, assets, and personal data from unauthorized access. If the system detects security risks on your mobile device and restricts login, it may be due to one of the following high-risk scenarios. Identifying and addressing these issues promptly will help you regain access while keeping your account secure with daily protection measures.Published on Mar 21, 2025Updated on Mar 3, 202634How do I protect my account from Trojan horse takeovers?
Account safety Enable MFA/2FA for all essential accounts — especially email, authenticator apps, and passkeys stored in the cloud. Regularly review login history, connected devices, and third-party access for all important accounts. Use strong, unique passwords for each account. Never reuse your email password elsewhere. Disable SMS syncing across devices to prevent OTP interception. Separate accounts: use different email addresses for your authenticator and passkey accounts.Published on May 30, 2025Updated on Feb 5, 202611How do I adjust the color theme of the trading interface?
A thoughtfully selected color theme is essential for creating a comfortable and efficient trading environment, especially during extended trading sessions. It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings.Published on Nov 27, 2024Updated on Sep 10, 202523