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OKX House FAQ
For a clearer picture of what OKX House is all about, visit here.Published on Nov 29, 2024Updated on Mar 2, 2026FAQ15How do I submit my proof of address (POA)?
Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name.Published on Sep 5, 2023Updated on Feb 23, 2026FAQ4OKX to list USDG (Global Dollar) for spot trading
Project introduction Global Dollar (USDG) is a stablecoin backed by the US dollar available on the Ethereum and Solana blockchains. Issued by a regulated provider, USDG is backed by secure and liquid assets and is always redeemable 1-to-1 for the US dollar. USDG is available across a range of global exchanges and wallets.Published on Jun 4, 2025Updated on Nov 17, 2025AnnouncementsAnnouncement from OKX regarding the delay of USDG (Global Dollar) listing
OKX has decided to postpone the listing of USDG (Global Dollar). The specific listing time will be notified separately. Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational purposes only. OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX.Published on Jun 5, 2025Updated on Nov 17, 2025AnnouncementsGoogle Pay – Additional Terms
No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on Aug 8, 2025Updated on Oct 3, 2025FAQ11Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on Aug 8, 2025Updated on Oct 3, 2025FAQ10OKX P2P supports trading with Liberian Dollar (LRD) and Ethiopian Birr (ETB)
We're thrilled to announce that you can start buying and selling crypto with Liberian Dollar (LRD) and Ethiopian Birr (ETB) on the OKX P2P marketplace from January 11, 2024, 15:00 (UTC+8) onwards. Available trading pairs: USDT/LRD, ETH/LRD, BTC/LRD, and USDC/LRD. USDT/ETB, ETH/ETB, BTC/ETB, and USDC/ETB. Want to learn more about P2P trading? How do I buy crypto on OKX P2P Trading? How to post advertisements? How do I sell crypto on OKX P2P Trading? Regards, OKX team January 11, 2023 (UTC)Published on Jan 11, 2024Updated on Nov 17, 2025AnnouncementsPayPal will no longer be supported as a payment method
Affected Fiat Currency:CHF,CZK,DKK,EUR,GBP,HKD,HUF,ILS,JPY,MXN,NOK,NZD,PHP,PLN,RUB,SEK,THB,TWD,USD You will no longer be able to pay for your P2P orders via PayPal after the deadline. All Advertisers who have PayPal listed as a payment method should remove it from their ads before May 16, 2023, 17:00 (HKT).Published on May 16, 2023Updated on Nov 17, 2025AnnouncementsOKX Launches PAY, DGD, GNT
Dear Valued Customers, We are launching PAY, DGD, GNT soon, please take note of the following go-live schedules: 1. PAY, DGD, GNT deposit - 16:00 Dec 1, 2017 (Beijing time) 2. PAY, DGD, GNT spot trading - 20:00 Dec 1, 2017 (Beijing time) As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades. As always, OKX will do all it takes to provide you with the best products and services. OKX December 1, 2017Published on Dec 1, 2017Updated on Nov 17, 2025AnnouncementsHow do I submit my proof of address (POA)?
What should I do? In this case, we recommend contacting our customer support as soon as possible to explain your situation. We will provide a customized solution based on your specific circumstances. I have moved and cannot provide proof for the address shown on my ID. What should I do? You may provide Proof of Address for your current residence. It does not need to match the address on your ID. Can a mobile phone bill or invoice be used as Proof of Address?Published on Sep 5, 2023Updated on Feb 12, 2026FAQ853Copy trading FAQ
What fees do I need to pay when copying trades using copy trading? Trading fees will be the same as the regular fees for your trading tier. No other transaction fees are charged, but you'll pay a profit share.4. How is my copy trading income shared between me and the lead trader? 8%-13% of profits made by traders from copy trading will be shared with lead traders based on lead traders' respective profit sharing levels.Published on Sep 15, 2023Updated on Mar 4, 2026FAQ686What's a dusting attack?
Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?Published on Oct 4, 2024Updated on Mar 3, 2026FAQ13OKX x McLaren NFT Sweepstakes Terms & Conditions
Virtual Driver Briefing: This prize includes a virtual driver meet-and-greet via Zoom, which will be available for the winner in 2024 season at a date suitable for both the winner and driver. This prize must be used in 2024 or the winner will automatically forfeit it.Published on Apr 25, 2024Updated on Sep 8, 2025FAQ607TrueUSD (TUSD), USD//Coin (USDC), Gemini Dollar (GUSD), and Paxos Standard Token (PAX) Now Available
Dear valued customers, We are pleased to announce that TrueUSD (TUSD), USD//Coin (USDC), Gemini Dollar (GUSD), and Paxos Standard Token (PAX) are now listed on OKX. Please take note of the following go-live schedule: 1. TUSD, USDC, GUSD, PAX deposit - 17:00, Oct 15 (HKT) 2. TUSD/BTC, USDC/BTC, GUSD/BTC, PAX/BTC spot trading - 14:00, Oct 16 (HKT) 3. TUSD/USDT, USDC/USDT, GUSD/USDT, PAX/USDT spot trading - 14:00, Oct 16 (HKT) 4.Published on Oct 15, 2018Updated on Nov 17, 2025AnnouncementsHow do I buy crypto with Google Pay?
What payment methods can I use with Google Pay? You can use Visa or Mastercard credit and debit cards. Note: card issuers may decline certain transactions at their discretion.4. Can I withdraw funds directly to Google Pay or other digital wallets? No, withdrawals to digital wallets like Apple Pay or Google Pay aren't supported. You can withdraw funds to your linked bank account instead.5. Why can't I withdraw the crypto I purchased using Google Pay?Published on Jul 22, 2025Updated on Feb 4, 2026FAQ3